christophertay123 Absent Member.
Absent Member.
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Silktest Information Service missing Help!

When I go to my services I find that the silktest information service is missing what do i do? 

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5 Replies
Micro Focus Expert
Micro Focus Expert

RE: Silktest Information Service missing Help!

Hello,
you could try to execute the Silk Test Infoservice setup again.

You could also try to execute the batch file install.bat, which is located in the InfoService folder of your Silk Test installation, for example C:\Program Files (x86)\Silk\SilkTest\ng\InfoService.

Basilios Will
Technical Author


Micro Focus

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christophertay123 Absent Member.
Absent Member.

RE: Silktest Information Service missing Help!

Hello, thanks for your reply.
Where can i find the Silk Test Infoservice setup?
I've also tried running the batch file however, it disappears after popping up immediately.
Please help
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Micro Focus Expert
Micro Focus Expert

RE: Silktest Information Service missing Help!

The Silk Test Information Service is part of the Silk Test setup. You would have to reinstall Silk Test. The batch file disappearing is as expected, however you must start the batch as an administrator. Then the service should be listed again. If this does not work, please file a support incident.

Basilios Will
Technical Author


Micro Focus

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christophertay123 Absent Member.
Absent Member.

RE: Silktest Information Service missing Help!

Do i have to manually unistall silktest first before reinstalling it?
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Micro Focus Expert
Micro Focus Expert

RE: Silktest Information Service missing Help!

No. The existing installation will be uninstalled automatically as part of the installation process.

Basilios Will
Technical Author


Micro Focus

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