Established Member.. kenneth.gonzale
Established Member..

SiS Support Tip: After 11.20 upgrade HTTPS monitors fail with "unknown error (12,046)"

Here is an example of the error message in the error.log file:


2012-08-23 16:11:07,948 [Residential Wireless : https://mobile.timewarnercable.com(URLMonitors.2/6) ] (ApacheHttpUtils.java:473) ERROR - problem while sending data to URL: https://sso-cdptpa.timewarnercable.com:443/nesp/app/plogin?c=secure/twcres/password/uri&%22https://mobile.timewarnercable.com/%22 error:  URL: https://sso-cdptpa.timewarnercable.com:443/nesp/app/plogin?c=secure/twcres/password/uri&%22https://mobile.timewarnercable.com/%22, host: sso-cdptpa.timewarnercable.com, port: 443, UsingProxy: false, isHTTPS(SSL): true, javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Certificates does not conform to algorithm constraints, currentRetry: 0




The exception is being thrown by a new “security constraint” introduced in JDK 1.7 in which SiteScope 11.20 is built. This new setting enforces use of strongest encryption algorithms for certificates.




To have same behavior as in Java 6 go into SiteScope/java/lib/security/java.security and change








or comment that line with '#'


This setting seems to have an odd behavior in Java 7, it has been detected blocking certs signed with SHA1 even when it shouldn't. Also, some pages pass in Java 6 with that setting but not in Java 7.

Kenneth Gonzalez
HP Support

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