Exception thrown from Unknown: Class = Code = 0(00000000)
The StarTeam server fails to launch with the following error in the server log:
12 00000004 2013-06-21 15:00:11 Exception handled at CStServer::Preload: Class = , Code = 0(00000000)
13 00000004 2013-06-21 15:00:11 Exception thrown from Unknown: Class = , Code = 0(00000000)
This is caused by entering a full LDAP string including protocol in the directory service settings of the StarTeam Administration console.
This cannot be edited in the administration console as the server needs to be running for the administration console to be used.
- Take a full database backup
- Open your database query editor
- Execute the following query against the StarTeam database
(modify the hostname to the correct host)
SET DirectoryURL = 'hostname.domain'
- Restart the StarTeam server