StarTeam 13.0 Client - Unable to load custom workflow/layouts
After recently upgrading StarTeam from 2009 to 2013, the Change Request workflow/layout customizations have stopped working and has instead reverted to the default workflow and layout designs.
This issue seemed to be related to the base build of the StarTeam 13.0 client and has not been replicated on other client builds. Recommend the user upgrades their StarTeam 13.0 client to at least update 1.
There has also been a patch released for the StarFlow Extensions and this should be applied to the local environment as well.
Bearing in mind after the SFE is patched the files associated with the custom layouts and workflows need to be checked back into StarTeam, i.e. changerequest.workflow.xml, guicomponents.jar, starteamgui.jar etc.
Case Ref: 2617598