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tm3dantes2
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change request layout form

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Hello,

One of my projects is running the 'out of the box' change request layout for some reason.  Already made sure that the custom layout is on the root folder of 'Projects' in StarFlow Extensions. 

an interesting point of note is that if you're Admin, you can see the custom layout.  If you're not, then you can't.

 

Can anyone help me resolve this?

 

 

Thanks,

Ed

 

 

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Micro Focus Expert
Micro Focus Expert

Re: change request layout form

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>> if you're Admin, you can see the custom layout.  If you're not, then you can't.

Hi ed, This suggests that you have access rights set up, possibly at a folder level, in the StarFlow Extensions project.

Please review all rights in that project, at project, view & folder levels.

If there are any, remove them & verify that everything works and is visible to everyone.

Then go back and apply the rights carefully, to ensure that you continue to protect the assets of interest, for whatever reasons you may decide this necessary.

 

If this is not sufficient, I suggest opening an incident with MicroFocus Customer Support.

They will help you resolve this.

Take care

anil

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Micro Focus Expert
Micro Focus Expert

Re: change request layout form

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>> if you're Admin, you can see the custom layout.  If you're not, then you can't.

Hi ed, This suggests that you have access rights set up, possibly at a folder level, in the StarFlow Extensions project.

Please review all rights in that project, at project, view & folder levels.

If there are any, remove them & verify that everything works and is visible to everyone.

Then go back and apply the rights carefully, to ensure that you continue to protect the assets of interest, for whatever reasons you may decide this necessary.

 

If this is not sufficient, I suggest opening an incident with MicroFocus Customer Support.

They will help you resolve this.

Take care

anil

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tm3dantes2
New Member.

Re: change request layout form

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Thanks Anil!  That worked!

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