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Anonymous_User Absent Member.
Absent Member.
1237 views

Storage Analysis appears blank

Hi, we've been using File System Factory and have recently upgraded to NSM
2.0.2489.24013. Everything is running well however I've got a problem with
one account which won't allow me run the Storage Analysis. I can see that
there is 43% available in the quota, but I can't see the file break down for
the user's home drive - the window appears and is blank.

Using the NSM User Quota Manager webpage, again I can see the initial
details for the user but when clicking on the "Available Space" link, the
"Home Directory Statistics and Quota" page does not appear.

This only happens for this user, other users in the same container with the
same policy are fine.

I was wondering if anyone has seen this before or has any suggestions for
what might be causing it, eg max file length, number of folders or certain
file types?

Thanks
Nick


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3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Storage Analysis appears blank

Nick,

Does the directory in question have unicode characters in any of the
file or directory names?

thanks,
NSM Development

Nick wrote:
> Hi, we've been using File System Factory and have recently upgraded to NSM
> 2.0.2489.24013. Everything is running well however I've got a problem with
> one account which won't allow me run the Storage Analysis. I can see that
> there is 43% available in the quota, but I can't see the file break down for
> the user's home drive - the window appears and is blank.
>
> Using the NSM User Quota Manager webpage, again I can see the initial
> details for the user but when clicking on the "Available Space" link, the
> "Home Directory Statistics and Quota" page does not appear.
>
> This only happens for this user, other users in the same container with the
> same policy are fine.
>
> I was wondering if anyone has seen this before or has any suggestions for
> what might be causing it, eg max file length, number of folders or certain
> file types?
>
> Thanks
> Nick
>
>

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Anonymous_User Absent Member.
Absent Member.

Re: Storage Analysis appears blank

Hi,
I've had a look into the user's directory and further down there are a
significant number of saved webpages which have extremely long filenames. I
have been unable to rename/delete the files in windows due to the length and
having to do so in commant prompt, so I'm guessing this is the issue.

Thanks

"NSM Development" <storagemanager@novell.com> wrote in message
news:kK%xh.385$QP1.229@prv-forum2.provo.novell.com...
> Nick,
>
> Does the directory in question have unicode characters in any of the file
> or directory names?
>
> thanks,
> NSM Development
>
> Nick wrote:
>> Hi, we've been using File System Factory and have recently upgraded to
>> NSM 2.0.2489.24013. Everything is running well however I've got a
>> problem with one account which won't allow me run the Storage Analysis.
>> I can see that there is 43% available in the quota, but I can't see the
>> file break down for the user's home drive - the window appears and is
>> blank.
>>
>> Using the NSM User Quota Manager webpage, again I can see the initial
>> details for the user but when clicking on the "Available Space" link, the
>> "Home Directory Statistics and Quota" page does not appear.
>>
>> This only happens for this user, other users in the same container with
>> the same policy are fine.
>>
>> I was wondering if anyone has seen this before or has any suggestions for
>> what might be causing it, eg max file length, number of folders or
>> certain file types?
>>
>> Thanks
>> Nick



0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Storage Analysis appears blank

Nick,
If the webpage names are so long that they exceed the Windows
Max_Path... this would definitely be a problem.

NSM Development

Nick wrote:
> Hi,
> I've had a look into the user's directory and further down there are a
> significant number of saved webpages which have extremely long filenames. I
> have been unable to rename/delete the files in windows due to the length and
> having to do so in commant prompt, so I'm guessing this is the issue.
>
> Thanks
>
> "NSM Development" <storagemanager@novell.com> wrote in message
> news:kK%xh.385$QP1.229@prv-forum2.provo.novell.com...
>> Nick,
>>
>> Does the directory in question have unicode characters in any of the file
>> or directory names?
>>
>> thanks,
>> NSM Development
>>
>> Nick wrote:
>>> Hi, we've been using File System Factory and have recently upgraded to
>>> NSM 2.0.2489.24013. Everything is running well however I've got a
>>> problem with one account which won't allow me run the Storage Analysis.
>>> I can see that there is 43% available in the quota, but I can't see the
>>> file break down for the user's home drive - the window appears and is
>>> blank.
>>>
>>> Using the NSM User Quota Manager webpage, again I can see the initial
>>> details for the user but when clicking on the "Available Space" link, the
>>> "Home Directory Statistics and Quota" page does not appear.
>>>
>>> This only happens for this user, other users in the same container with
>>> the same policy are fine.
>>>
>>> I was wondering if anyone has seen this before or has any suggestions for
>>> what might be causing it, eg max file length, number of folders or
>>> certain file types?
>>>
>>> Thanks
>>> Nick

>
>

0 Likes
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