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Micro Focus Contributor
Micro Focus Contributor
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[Support Tip] - About the "compatibility view" for Internet Explorer on AdminUI

While using Internet Explorer 8 and then accessing the operator Responsibility Matrix in OM 9.10.210 only the first 9 out of 19 rows are displayed and the vertical scroll bar does not display so users cannot scroll down to see the other 10 rows. Sometimes, errors like this can be seen:

No pipeline matched request: -BES-index-RAW-/en/ at <map:mount> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:520:101 at <map:serialize type="xml"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:375:42 at <map:transform> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:330:90 at <map:transform type="xinclude"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:637:41 at <map:transform type="divIdgen"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:636:41 at <map:generate> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:634:88 at <map:serialize type="html"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:372:43 at <map:transform type="encodeURL"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:360:64 at <map:transform type="i18n"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:357:38 at <map:transform> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:330:90 at <map:transform type="midasWidgetsTransformer"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:994:84 at <map:transform type="urlParameterTransformer"> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/global.xmap:990:83 at <map:mount> -
file:/opt/OV/OMU/adminUI/webapps/midas/work/webapp/sitemap.xmap:363:74

This problem is resolved if the Internet explorer Tools-> 'Compatibility View' settings are enabled.

To do so, follow the instructions on Microsoft´s website:

http://windows.microsoft.com/en-us/internet-explorer/products/ie-9/features/compatibility-view

This problem has been verified on OM 9.10.210 with AdminUI hotfixes 08, 16, 17, 18, 19, 20, 21, and 22).

The possibility to enable the  'Compatibility View' is documented in the 9.10.240 Release Notes as a Known Problem for Admin UI.

Alex Herrera
OMU support
TSIA Certified Support Professional (Chris Reed)
aleherma@hp.com

HP Software values your feedback regarding your overall Support experience. Contact us at software.satisfaction@hp.com or my manager directly.



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