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Acclaimed Contributor.. KAKA_2 Acclaimed Contributor..
Acclaimed Contributor..
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Unable to start agent on Windows XP machine

Hello,

 

I am running an OM 8.60.501 agent on windows xp 32 bit machine. agent was up and running since 2 years and few days back it went down. Now i am unable to start the agent.

 

in the system.txt, it writes:

 

0: ERR: Fri Apr 05 14:15:18 2013: ovcd (1592/4112): (ctrl-41) Timeout while starting component 'ovbbccb'.
0: ERR: Fri Apr 05 14:17:24 2013: ovcd (1592/1008): (ctrl-41) Timeout while starting component 'ovbbccb'.
0: ERR: Fri Apr 05 14:17:24 2013: ovc (1344/6024): (ctrl-6) Error in one of the target prerequisites.
0: ERR: Fri Apr 05 14:19:25 2013: ovcd (1592/1008): (ctrl-41) Timeout while starting component 'ovbbccb'.
0: ERR: Fri Apr 05 14:19:25 2013: ovc (3472/2368): (ctrl-6) Error in one of the target prerequisites.
0: ERR: Fri Apr 05 14:19:31 2013: ovcd (1592/5316): (ctrl-27) Error executing BBC RPC action: (bbc-431) HttpOutputRequestImpl::ProcessRedirection() HttpStatus::NotFound : caught ServiceUnknownException. There is no server process registered for address: https://localhost/com.hp.ov.conf.core/checkpolicy/bbcrpcserver..
0: ERR: Fri Apr 05 14:21:43 2013: ovcd (1592/2608): (ctrl-41) Timeout while starting component 'ovbbccb'.
0: ERR: Fri Apr 05 14:24:55 2013: ovcd (1592/948): (ctrl-27) Error executing BBC RPC action: (bbc-431) HttpOutputRequestImpl::ProcessRedirection() HttpStatus::NotFound : caught ServiceUnknownException. There is no server process registered for address: https://localhost/com.hp.ov.conf.core/checkpolicy/bbcrpcserver..
0: ERR: Fri Apr 05 14:24:58 2013: ovcd (1592/1008): (ctrl-27) Error executing BBC RPC action: (bbc-431) HttpOutputRequestImpl::ProcessRedirection() HttpStatus::NotFound : caught ServiceUnknownException. There is no server process registered for address: https://localhost/com.hp.ov.conf.core/checkpolicy/bbcrpcserver..
0: ERR: Fri Apr 05 14:25:02 2013: ovcd (1592/4832): (ctrl-27) Error executing BBC RPC action: (bbc-431) HttpOutputRequestImpl::ProcessRedirection() HttpStatus::NotFound : caught ServiceUnknownException. There is no server process registered for address: https://localhost/com.hp.ov.conf.core/checkpolicy/bbcrpcserver..
0: ERR: Fri Apr 05 14:25:03 2013: ovc (5216/1444): (ctrl-6) Error in one of the target prerequisites.
0: ERR: Fri Apr 05 14:27:03 2013: ovcd (1592/4832): (ctrl-41) Timeout while starting component 'ovbbccb'.
0: ERR: Fri Apr 05 14:27:03 2013: ovc (5828/5732): (ctrl-6) Error in one of the target prerequisites.
0: ERR: Fri Apr 05 14:27:09 2013: ovcd (1592/968): (ctrl-27) Error executing BBC RPC action: (bbc-431) HttpOutputRequestImpl::ProcessRedirection() HttpStatus::NotFound : caught ServiceUnknownException. There is no server process registered for address: https://localhost/com.hp.ov.conf.core/checkpolicy/bbcrpcserver..

 

I reinstalled the agent which was successfull but while activating agent was not started.

 

 

can someone assist?

 

-KAKA-

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4 Replies
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KStefanova Absent Member.
Absent Member.

Re: Unable to start agent on Windows XP machine

Hello Kaka,

 

The agent 8.60.501 is not supported with XP. You can find in our SSO portal Release notes for different agent versions. Please check in our support matrix for their interoperability with different OS:

http://support.openview.hp.com/selfsolve/document/KM323488

 

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Tags (1)
Acclaimed Contributor.. KAKA_2 Acclaimed Contributor..
Acclaimed Contributor..

Re: Unable to start agent on Windows XP machine

Hello,

Regarding the support, it was running since years 😞

-KAKA-
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KStefanova Absent Member.
Absent Member.

Re: Unable to start agent on Windows XP machine

Hello,

 

Windows XP is not even included in the support matrix anymore 😞

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Micro Focus Expert
Micro Focus Expert

Re: Unable to start agent on Windows XP machine

Hello Kaka,


I would recommend looking at the agent installation log (opc_inst.log) to see if there were any errors logged during the activation of the agent that can help isolate what is causing the the issue.


Also, is the node multi-homed ?  If so, you can implement the parameters documented on the OMW on-line help under "Configure multihomed nodes" and see if that resolves the issue.


Regards,
Stella

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