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ramesh9 Acclaimed Contributor.
Acclaimed Contributor.
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Upgrading agent version from 11.11 to 11.14

Hi All

 

Please let me know the procedure to be followed to upgrade OMU agent version 11.11 to 11.14 on all operating system flavours.

 

Our OM server version is 9.1x

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Outstanding Contributor.. Suresh Reddy_1 Outstanding Contributor..
Outstanding Contributor..

Re: Upgrading agent version from 11.11 to 11.14

SUMA would help you to identify supported Operating Systems for OA agent 11.14, download this from Support Site.

 

Refer to the attached OA11.14 agent install guide on how to upgrade from 11.11 to 11.14  Agent version.

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ramesh9 Acclaimed Contributor.
Acclaimed Contributor.

Re: Upgrading agent version from 11.11 to 11.14

Hi Suresh

 

Please let us know which patch name please, so we can get it from support.

 

Since our support contract has expired we are not in a position to download the patch directly.

 

Thanks

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Ram_21 Contributor.
Contributor.

Re: Upgrading agent version from 11.11 to 11.14

Hello

 

Typically you will be able to download patches without a HP support contract using your HP Passport (which can be with or without HP support contract). You can find the patches in this link

https://softwaresupport.hp.com/group/softwaresupport/search-result;jsessionid=824BB5EFBA128284CAE3E6827D3B0F18.tomcat6-c4t07140?doctype=patches?keyword=

 

You can narrow it down to the Product and Version (in your case Operations Agent and 11.11) and you can see the list of patches available to you including the OA 11.14 patches for various OS.

 

Hope this helps.

Regards

Ram

 

 

 

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