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Absent Member.. Clarence Lee Absent Member..
Absent Member..
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hpom java console cannot connect.

Dear All,

Currently encounter problem with hpom java console connection. Previously was OK.

When click on ICON " HPOM JAVA CONSOLE", it display:-

Could not establish secure communication to server.

(HPOM server is not Https enabled or asccessible).

Should I try to  connect non-secure ?

prompt to have ok or cancel.

 

When reply ok.

it display :-

cannot connected to management server .....(ITO250-15).

check console errors for more information.

prompt ot have ok or cancel

 

When reply ok.

it display the login screen asked for password

Then it repeat all over again.

 

Looking into listgui

the display is :-

 ?    15759  <starting>                         N/A                       N/A              N/A    N/A       N/A                  N/A          N/A

 

The version using is hp operations manager 09.10.152

 

Thanks to advise.

 

Regards,

Clarence

 

 

 

 

 

 

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4 Replies
Absent Member.. Clarence Lee Absent Member..
Absent Member..

Re: hpom java console cannot connect.

Additional information:

on the system log, we found this

/var/log/message.

Jul  2 12:07:42 system_name  xinetd[49533]: START: ito-e-gui pid=49915 from=127.0.0.1

 

Strange, the address is 127.0.0.1 which the system loopback address, suppose to be the user ip address.

 

Regards,

clarence

 

 

 

 

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Goran Koruga Absent Member.
Absent Member.

Re: hpom java console cannot connect.

Hello.

 

It's normal to see 127.0.0.1 when using secure connection since the connection path is Java GUI -> opcuihttps -> xinetd/opcuiwww.

 

If you are really using version 09.10.152, then the first step would be to upgrade to the latest patches.

 

Regards,

    Goran

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ramesh9 Acclaimed Contributor.
Acclaimed Contributor.

Re: hpom java console cannot connect.

Hello

 

If the user ip and OM server is blocked by firewall make sure port 2431 is opened in firewall and try to access.

 

Thanks

Ramesh

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Absent Member.. Clarence Lee Absent Member..
Absent Member..

Re: hpom java console cannot connect.

Dear Goran and Ramesh.

taken your advise we have update to version  09.10.230.

With this version there is a option checkbox for "Secure Htpps connection".

Compared to version 09.10.152, there isn't.

 

With the checkbox uncheck, it connect normally.

With the checkbox check,  the problem arised.

 

 

Later in the day, we have discovered that it was caused by the

“leap second”.

 

Thanks and Regards,

Clarence.

 

 

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