Anonymous_User Absent Member.
Absent Member.
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Patch Notification GroupWise

Hello,

I see that there is a GW 2014 R2 SP3 available since a few weeks. I did not
receive any patch notification. I installed GW 14.2.2.1 (available since
August last year) only in march this year, because I never received a patch
notification.

I have "patch notification" enabled in Customer Center, and additionally
have subscribed to the RSS feed "Novell Patches: -All Micro FocusProducts-".
No information about GroupWise Updates on neither channel.

Why is this so? I think, to get information about important patches and
updates is a very important and basic service. Is there any other, more
reliable channel for this information?

Regards,
Mirko
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4 Replies
tbaki Absent Member.
Absent Member.

Re: Patch Notification GroupWise

Hi Mirko

The channels you are subscribed to should be enough to alert you to any new release.
These are and have been reliable as far as we know. We have not received updates to the contrary.

I will inform Product Management and ask them to provide feedback.

Our apologies about the hassle.

Thanks
Tarik
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Micro Focus Expert
Micro Focus Expert

Re: Patch Notification GroupWise

Hi Mirko,

Further to what actions Tarik is undertaking, you may also subscribe to patch notifications here: https://www.novell.com/email/notification/ctrl

Cheers,
Laura Buckley

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mguldner1 Absent Member.
Absent Member.

Re: Patch Notification GroupWise

Hi Tarik,

last week, I again missed a Patch because it is not in the "All Products, All Patches" RSS feed: I spent hours of testing and I formulated a Service Request, only to get the information that the day before "Update 29" came out to solve exactly this problem. If it had been in the feed I would have known and that would have saved me a lot of time.

There are notifications about Filr, Novell Client, ZCM in the "All Products, All Patches" feed but none about GroupWise and OES.

Regards,
Mirko
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tbaki Absent Member.
Absent Member.

Re: Patch Notification GroupWise

Hi Mirko,

Please accept our sincere apologies for this situation.
I have once again reminded and alerted Product Managers for OES & GroupWise for the same.

Regards
Tarik
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