Knowledge Partner
Knowledge Partner
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SR Escalation/prodding please

Hello,

I have an SR:
Service Request # 101136875941

That is being worked on, but it's progressing extremely slowly (we're going on 3 weeks now I believe).
Any chance I can get it escalated so we can get resolved by the end of the week?

Thanks!
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2 Replies
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lwegner Absent Member.
Absent Member.

Re: SR Escalation/prodding please

I have notified the Product Support Manager and asked him to look into it for you.


Lothar
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Knowledge Partner
Knowledge Partner

Re: SR Escalation/prodding please

lwegner;2473191 wrote:
I have notified the Product Support Manager and asked him to look into it for you.


Lothar


Thanks!

Looks like things are happening now.
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