tabney Absent Member.
Absent Member.
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Where in the world is Novell Tech Support?

Did you know that Novell doesn't outsource technical support? We have Support Centers around the globe and you're always working with a Novell employee or contract worker. That's a huge benefit since we are all part of the same global NTS management team and have the same goals and objectives. (for the record I should add we have a few developing countries where local language support is offered by an authorized Novell support partner.)

How about a little contest...Be the first to reply correctly with the 7 countries where Novell has Support Centers and I'll send you a Novell spiff or two.

Todd Abney
Director
Novell Technical Support
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7 Replies
Knowledge Partner
Knowledge Partner

Re: Where in the world is Novell Tech Support?

On 11/02/2009 05:36, tabney wrote:

> How about a little contest...Be the first to reply correctly with the 7
> countries where Novell has Support Centers and I'll send you a Novell
> spiff or two.


Not easy to find out and possibly a trick question (are there more than
7 countries?) but I think:

Australia
Czech Republic
Germany
India
Japan
Netherlands
US
--
Simon

------------------------------------------------------------------------
Do you work with Novell technologies within an academic environment?
Your campus may benefit from joining the Novell Technology Transfer
Partners (TTP) organisation. See www.novell.com/ttp for more info.
------------------------------------------------------------------------
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tabney Absent Member.
Absent Member.

Re: Where in the world is Novell Tech Support?

Very impressive Simon! You've got 6 of them. We closed the Auz size a number of years ago. I also realized this morning there are actually 8 countries where Novell has Support Centers, it was late when I posted the thread last night. So a little tricky, but not on on purpose. 🙂

But I'll still hold the contest to naming 7.

-Todd
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Misterwippy Absent Member.
Absent Member.

Re: Where in the world is Novell Tech Support?

What about France or China?

smflood;1733427 wrote:
On 11/02/2009 05:36, tabney wrote:

> How about a little contest...Be the first to reply correctly with the 7
> countries where Novell has Support Centers and I'll send you a Novell
> spiff or two.


Not easy to find out and possibly a trick question (are there more than
7 countries?) but I think:

Australia
Czech Republic
Germany
India
Japan
Netherlands
US
--
Simon

------------------------------------------------------------------------
Do you work with Novell technologies within an academic environment?
Your campus may benefit from joining the Novell Technology Transfer
Partners (TTP) organisation. See Novell TTP Organization for more info.
------------------------------------------------------------------------
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tabney Absent Member.
Absent Member.

Re: Where in the world is Novell Tech Support?

You got it, China. We also have a small center in Brazil. Thanks for guessing. Since you two got it together, send me a private message with your contact details and I'll send you out a Novell spiff.

-Todd
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Knowledge Partner
Knowledge Partner

Re: Where in the world is Novell Tech Support?

On 12/02/2009 05:56, tabney wrote:

> You got it, China. We also have a small center in Brazil. Thanks for
> guessing. Since you two got it together, send me a private message with
> your contact details and I'll send you out a Novell spiff.


Doh I'd thought of China and Brazil but was more sure of Australia! I
was also thinking there were 11 instead of 7 hence wondering whether it
was a trick question.

Anyway it would be nice if this info was on Novell's website somewhere
as I had to use Google in addition to some Novell pages.

I'll now send you a private message.
--
Simon

------------------------------------------------------------------------
Do you work with Novell technologies within an academic environment?
Your campus may benefit from joining the Novell Technology Transfer
Partners (TTP) organisation. See www.novell.com/ttp for more info.
------------------------------------------------------------------------
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hcyuan Absent Member.
Absent Member.

Re: Where in the world is Novell Tech Support?

You guys have support in China?! I didn't know that...
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tabney Absent Member.
Absent Member.

Re: Where in the world is Novell Tech Support?

We have a Linux focused team there. They support a lot of our customers in Asia who buy PCs with SuSe Linux.

-Todd
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