Erro 500 - Instalação de aplicativo via API rest/apps/install

[Matheus Oliveira]

Mesmo com o a requisição correta está retornando erro 500. A instalação do aplicativo é realizada com sucesso, mas o retorno da API é "Server Error".

"success" e "failure" são retornados vazios.

Body: {"app": {"counter": 2183, "id": "com.teste", "instrumented": true, "uuid": "afa4a29c-7095-4fe6-88ac-0c1901b1490d"}, "deviceCapabilities": {"udid": "8a5d4eef"}}

Request{method=POST, url=https://mobilecenter.client/rest/apps/install}
java.io.IOException: Unexpected code Response{protocol=http/1.1, code=500, message=Server Error, url=https://mobilecenter.client/rest/apps/install}
{"devices":{"success":[],"failure":[]},"app":{"instrumented":true, "counter":2183, "id":"com.teste", "uuid":"com.teste", "name":"testedebug", "version":"1242"}, "status":false}

[Alvaro777]

Hi Matheus,

Can you provide the full request? (including headers)
The 500 error means that something went wrong from the server-side. To understand what happened we need to review the server logs. You may open a Support case to have the logs reviewed by MF Support.

I just tried this using UFTM 3.5 and it worked fine from my side:

Regards,
Alvaro

[Matheus Oliveira]

Olá Alvaro, obrigado por responder!

Tentei a solicitação via Postman, mas aconteceu o mesmo problema.

Segue os dados da solicitação:

POST /rest/apps/install HTTP/1.1
Host: mobilecenter.teste:443
Content-Type: application/json
x-hp4msecret: 80ce1e20-db61-49e3-9525-860ef1f5a7ca
JSESSIONID: 1obb7fy0dik3j11tjr5yrbe6sb
User-Agent: PostmanRuntime/7.13.0
Accept: */*
Cache-Control: no-cache
Postman-Token: e562c79f-167e-4a25-a9f7-f95d52444c35,1ee0f0f1-63d8-4d6a-81f4-9ec61024461f
Host: mobilecenter.teste:443
cookie: hp4msecret=80ce1e20-db61-49e3-9525-860ef1f5a7ca; JSESSIONID=1obb7fy0dik3j11tjr5yrbe6sb; HPSSO_COOKIE_CSRF=31a82lam5vruca6531o4p5i1pf; LWSSO_COOKIE_KEY=Q3NlKwabAwTESTEVdEtWIZccu8pavLPQ3xgUv4osLL0w3UAHlhxEiJVtmvpQAOhpsjjEIklV-bRaHhhkmKKjoBtTZbdKgNZWrFu0R4zy6u0iKIsdcYv3joResOltX5hx6LqqjG2NgoOsGBQPtm4UTsner_1nZo44nfQJB6hTqdc2AyMHeKOre3matgU1RO_R7QNS2Yqqh2W48geccp4uLAWzqJFAFwjNlmfX9bZ8PRka6RWS25CvhhcybNyGaladpgReVq3n2orUPPUsTrUsZbrcshCY5u1ReoGOYjdynizyAMoa6A_C6JWeUYcE5W8U7mVmQHia7nF8Zlvepr6r9pWf-qw1oui2JKqogYA5nE26dUBQGEphUOg7wObzKNR9hMnM9Se44MCxaz3ZSD11_wTvchSWQxaJ3o5mbxKQdRhDsVODRsvlnSSBifGWl9FjAmIb7mE1xd7IFBoMP9l3Rqw..; TENANT_ID_COOKIE=999999999
accept-encoding: gzip, deflate
content-length: 199
Connection: keep-alive
cache-control: no-cache

{
"app": {
"counter": 0,
"id": "com.teste",
"instrumented": true,
"uuid": "cfb07ce7-37db-452b-be4e-6d16358365a9"
},
"deviceCapabilities": {
"udid": "8a5d4eef"
}
}

Resposta: 500 Server Error

{"devices":{"success":[],"failure":[]},"app":{"instrumented":true,"counter":2197,"id":"com.teste","uuid":"com.teste","name":"testedebug","version":"1242"},"status":false}

[Alvaro777]

Hi Matheus,

I tried a few other scenarios; nevertheless, I am unable to reproduce this behavior.
Could you please open a Support case with the Server logs?

Regards,
Alvaro