solariswu Absent Member.
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HPMC service start failed

1. Install HPMC on an Amazon EC2 t2.large with file MC220_Linux_Server.iso by sudo command

2. At the end of installation, the installation console shows 

Congratulations! The HPE Mobile Center Server has been successfully installed
in the following location:
/opt/hpmc
Do you want to start the service [Y/n] (Default: Y): Y

Start Mobile Center Server service
Wait for service to be up.............Service running !

Server is up and running !

Configuration completed
-----------------------

The modification of the configuration of HPE Mobile Center Server has been
completed with success.

PRESS <ENTER> TO ACCEPT THE FOLLOWING (Exit):

 

Try to connect the MC server by the DNS:8080, browser shows

can't establish a connection

Then use "netstat -an |grep LISTEN", NONE 8080 port is found. Only PGSQL.5432 is there.

Clear all the files and folders under /tmp, use "sudo service hpmc restart"

Stopping HPMC Server
HPMC Server Stopped
Starting HPMC Server:
....................................................................................................................................................................................
http_code: 000
ERROR: Failed to start Server.

Use "sudo service hpmc start" has the same result.

 

1. AWS EC2 security group (port 22, 8080, 8081, 5432, 8443, 3000 are open) and IAM role - ADF- are correctly set.

2. Installation log and server log files attached on goolge drive.

https://drive.google.com/file/d/0BwjL0YRJPKF1MnVfZjcwWGdoYU0/view?usp=sharing
https://drive.google.com/file/d/0BwjL0YRJPKF1Z3JNN2pFVjFxYzQ/view?usp=sharing

3. Empty /tmp folder - done.

4. Tried change port from 8080 to 3000, same error result.

 

Any guidance or help? Really apprieciate. 

 

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1 Reply
Micro Focus Expert
Micro Focus Expert

Re: HPMC service start failed

Hi,

From the jetty.log: java.net.BindException: Address already in use. This means that there is another process that is running on the same port. 

From the service.log: Connect to localhost:8081 [localhost/127.0.0.1] failed: Connection refused (Connection refused)

From the installation.log: the installation completed successfully, so there is no issue with MC install, but configruatiron issue with AWS image.

I suggest that you mail to mcfrd@hpe.com and we'll be in touch how to solve it.

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