Micro Focus Expert
Micro Focus Expert
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(MC) Support Tip: License showing invalid expiration date in MC

Here comes a support tip that can be helpful for people in coutries with a local calendar that is showing a different date as the Gregorian calendar.

You may run into the issue where the MC license is showing invalid expiration dates in MC:

invalid.png

By default, MC service is started not using the current logged on user account but SYSTEM account, the issue is caused because the SYSTEM account is somehow not using Gregorian calendar formats. To fix the issue, you need to go to Control Panel->Region->Administrative, and click the "Copy settings" button:

copy.png

Check under "Welcome Screen" section to see if the format is truely not set to English:

system.png

Now first make sure the format for current user is English, if it is not, you can go to the formats tab and change it: 

format.png

Now you can check the checkbox "Welcome screen and system accounts" under "Copy your current settings to" section, and notice that the format for SYSTEM account is now changed to English:

apply.png 

Click OK to apply the change and restart your machine, you should find the invalid dates now valid.

Hope it helps.

Best regards,

Heming

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