Absent Member.
Absent Member.
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Mobile Center Lab Console cannot detect Android Device

Dear all, 

 

I am new to Mobile Center. I have installed the Mobile Center Server successfully. However, I found out that Mobile Center Lab Console cannot detect my Android Device. Can anybody give me some help on that? 

 

Thanks a lot. 

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2 Replies
Commodore Commodore
Commodore

Hi,

One of our guys just had then same issue.  Are the device drivers installed?  Does the machine recognise that you have connected the device via USB?

In the case that my colleague had we uninstalled the device driver and let the machine recognise it again.

Regards

Paul

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Commander
Commander

I had the same issue, but after installing the "Samsung_USB_Driver_for_Mobile_Phones" exe the problem got resolved.

 

 

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