Respected Contributor.. tooldiva Respected Contributor..
Respected Contributor..
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Mobile Center Trial Expired after 2 days

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Hi all

We just started testing Mobile Center as a trial. The trial period ends April 12, 2018. We downloaded the package from the portal and installs and runs fine. Two days after the install, it is now saying that it needs a valid license and will not work! It also won't allow us to log into the console.

What can be done to get this working again? We already lost a day with the trial.  I opened a case with HPE, but they told me to post it here.

Trial.pnglicense expired.png


Thank You!

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Respected Contributor.. tooldiva Respected Contributor..
Respected Contributor..

Re: Mobile Center Trial Expired after 2 days

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We have installed it to a new machine and the trial is now working!  Thank You all!

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Micro Focus Expert
Micro Focus Expert

Re: Mobile Center Trial Expired after 2 days

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Hi,

Mobile Center is coming with 45 days trial license.

The license is activated once you installed and activated the prpduct.

Apr 12, 2018 has nothing to do with MC license - it is portal download eligibility.

Please mail to me mcfrd@hpe.com and we'll be able to assist you with the license.

 

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Respected Contributor.. tooldiva Respected Contributor..
Respected Contributor..

Re: Mobile Center Trial Expired after 2 days

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Thank You for the reply!

So, how do we get the "trial" to work?  We tried to connect with UFT, and it states that a license is needed!

We try to log into the console with the "admin@default.com" and the loading icon will spin forever until we close out the Browser.  We tried reinstalling Mobile Center, and this is still the case.  We cannot get into the console.

Thank You!

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Chomchalida Trusted Contributor.
Trusted Contributor.

Re: Mobile Center Trial Expired after 2 days

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Hi

May I ask do you change the date on your system? or Do you use to install any MC server into this particular computer before?

Regards,

chomchalida

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Respected Contributor.. tooldiva Respected Contributor..
Respected Contributor..

Re: Mobile Center Trial Expired after 2 days

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Hi there,

That would technically "void" the trial, but no, the Time and Date did not change, nor were there any instances of MC on there before.

We are going to try and install this onto another box and see if this will work.

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Respected Contributor.. tooldiva Respected Contributor..
Respected Contributor..

Re: Mobile Center Trial Expired after 2 days

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We have installed it to a new machine and the trial is now working!  Thank You all!

View solution in original post

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