Visitor.. BradDavidowitz
Visitor..
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Mobile Center on VMware ESX

I have a customer that has purchased and implemented Mobile Center on-premise but needs to move it to a VMware ESX virtual server or risk having the project de-funded.  Unfortunately, the documentation on HPE official support for Mobile Center virtualization is too thin for them and will not satisfy internal audits.  They are looking for a document that clearly states that HPE will support Mobile Center in that specific configuration.  Any help or experience in this area would be greatly appreciated.  Below is the only documentation that I could find on this. 

 "The Mobile Center server can also be run on a virtual machine. Hosted virtualization hypervisors are supported. Mobile Center has been certified with:
• VMWare Workstation 10.0.3. and 11.1.2
•Microsoft Hyper-V 2012 R2. Certified for server installation only. Devices should not be connected directly to the Hyper-V machine, but should be connected using a connector on a different (non-Hyper-V) machine. " 

this is from:

http://mobilecenter.hpe.com/docs/Content/Before_starting_installation.htm

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Micro Focus Expert
Micro Focus Expert

Re: Mobile Center on VMware ESX

Hi,

 

Can you please clarify what does it means that "the documentation on HPE official support for Mobile Center virtualization is too thin for them and will not satisfy internal audits"? Because it is clearly states what we support: MC server and Connector on VMWare Workstation and MC Server on Hyper V.

If customer is not satisfied with our support matrix for virtual environment support - that's another question, but why you are saying "it is too thin"? This is what we, as a company, are sertified with regards to virtual environment support.

From our experience, Mobile Center Server can be also installed on VMWare ESX infrastructure, with the same disclaimer as Hyper V - for Mobile Center Server only. The reason behind that is that Mobile Center Connector requires physical connection via USB to the mobile devices, hence it is not reccomended to use virtual infrastructire there (virtual USB will impact functinality and performance of the solution).

Hope this helps,

Evgeny

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Visitor.. BradDavidowitz
Visitor..

Re: Mobile Center on VMware ESX

Thanks for your reply.  They are looking for an official statement similar to what you stated below.  "Mobile Center Server can be also installed on VMWare ESX infrastructure, with the same disclaimer as Hyper V - for Mobile Center Server only".  The current documentation stating "Hosted virtualization hypervisors are supported" combined with the other statements related to what has been certified does not give them confidence that they will be on a supported infrastructure.  They cannot move forward with the Mobile Center solution without firm commitmeng that they will be in a fully supported configuration for the Mobile Center server. Is there a more explicit support matrix for Mobile Center server that would cover VMWare ESX?

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