Contributor.. BPost Contributor..
Contributor..
1414 views

Not able to login (first login) with default credentials in mobile center

Jump to solution

Hi All,

I have recently installed mobile center server and I am not able login with the default credentials (admin@default.com/password). I have waited for more than 15 minutes thrice and yet no luck.

Have also started the service again.

Can someone provide any pointers what step I might be missing?

KR

Shreyas

0 Likes
1 Solution

Accepted Solutions
Micro Focus Expert
Micro Focus Expert

Re: Not able to login (first login) with default credentials in mobile center

Jump to solution

It is likely that your account is locked due to unsuccessful logon attempt.

Let's try:

1. Make sure that you are a root, hpmc, or MCadmin user

2. For Windows, under the Mobile Center installation, make sure you have admin privileges. Navigate to the server\bin folder and run user_management.bat.

For Linux, change directory to your Mobile Center installation's server/bin directory and run ./user_management.sh.

3. Enter 3 to change a user's password:
Enter the user name (email).Enter the new password.

Now you can try login with your new password.

Please mark this as an answer if it helps. 🙂

View solution in original post

4 Replies
Super Contributor.. PKaye Super Contributor..
Super Contributor..

Re: Not able to login (first login) with default credentials in mobile center

Jump to solution

Hi Shreyas,

Do you receive an invalid password error or is it just hanging?  Where are you trying to logon from?  Can you logon from the Mobile Center Server itself?

Regards

Paul

 

0 Likes
Contributor.. BPost Contributor..
Contributor..

Re: Not able to login (first login) with default credentials in mobile center

Jump to solution

Hi Paul,

I am trying to logon from the server machine itself where the mobile center is installed

The error code displayed is 2907 

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Not able to login (first login) with default credentials in mobile center

Jump to solution

It is likely that your account is locked due to unsuccessful logon attempt.

Let's try:

1. Make sure that you are a root, hpmc, or MCadmin user

2. For Windows, under the Mobile Center installation, make sure you have admin privileges. Navigate to the server\bin folder and run user_management.bat.

For Linux, change directory to your Mobile Center installation's server/bin directory and run ./user_management.sh.

3. Enter 3 to change a user's password:
Enter the user name (email).Enter the new password.

Now you can try login with your new password.

Please mark this as an answer if it helps. 🙂

View solution in original post

Contributor.. BPost Contributor..
Contributor..

Re: Not able to login (first login) with default credentials in mobile center

Jump to solution

The solution worked for the windows server! Thankyou So much

Now I am facing issues with devices, will make a new post for it. Thanks again!

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.