leomiro Valued Contributor.
Valued Contributor.

Updating HPMC License -

I needed to update the license of HPMC and after doing it I was able to access HPMC site again but when I connect Android or IOS devices they keep the state "not available". I checked the logs and the connector log show multiple times this messsage:


[2016-12-21 16:41:50,162] [] [] [] [] [] [] [qtp1039825477-18] [INFO] [HPMC-Filters] Request Path= /connector/validateVersion (CLS=c.h.m.filter.AuthenticationFilter)

[2016-12-21 16:41:50,162] [] [] [] [] [] [] [qtp1039825477-18] [INFO] [HPMC-Filters] request come from: (CLS=c.h.m.filter.AuthenticationFilter)

[2016-12-21 16:41:50,165] [] [] [] [] [] [] [qtp1039825477-18] [WARN] [c.h.m.s.impl.DatPropertiesService] cant read from property file from classpath, using filesystem path '' (CLS=c.h.m.s.i.AbstractPropertiesServiceImpl)

[2016-12-21 16:41:50,182] [] [] [] [] [] [] [qtp1039825477-13] [INFO] [HPMC-Filters] Request Path= /client/certificate/login (CLS=c.h.m.filter.AuthenticationFilter)

[2016-12-21 16:41:50,183] [] [] [] [] [] [] [qtp1039825477-13] [INFO] [HPMC-Filters] request come from: (CLS=c.h.m.filter.AuthenticationFilter)

[2016-12-21 16:41:50,241] [] [] [] [] [] [] [qtp1039825477-13] [ERROR] [c.h.m.s.impl.CustomerServiceImpl] The certificate is not valid or expired ... (CLS=c.h.m.s.impl.CustomerServiceImpl)


Could be a problem with the license?


Please let me know



- Red Hat Enterprise 6.5

- Mobile Center 1.52 + Patch 1

Tags (1)
2 Replies
Micro Focus Expert
Micro Focus Expert

Re: Updating HPMC License -


The problem is not with the license.

There is security certificate that is used for communication of Mobile Center Server and Connector.

That sertificate validity was set to one year. Since MC 1.51 was released more than 1 year ago, that certificate becomes invalid.

in order to continue and work with Mobile Center please upgrade to most recent version (2.01 Patch 1).

If you still need to work with MC 1.51 version, please mail us to mcfrd@hpe.com



leomiro Valued Contributor.
Valued Contributor.

Re: Updating HPMC License -

evgenyk: thanks for your help.

I sent you an email.


Hope you can help me.

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