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Cannot install Sprinter 12.53

I don't see a board for Sprinter so posting in this board.

I had Sprinter 11.52 and I have uninstalled that, ran the cleanup utility and then ran setup.exe but it comes with the following error:

" Error opening installation log file. Verify that the specified log file location exists and writable"

What is causing this and how can I fix it.


Thanks

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