Absent Member.. Murali0008 Absent Member..
Absent Member..
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FireFox Issue with UFT11.52

Hi All,

 

I use FF Version 21.0 with UFT11.52 and when i try to spy or highlight a button that appears in the below mentioned hierarchy in a web application i face an issue such that it is not getting clicked.

 

Browser -> Dialog ->Page->Frame -> Link

 

When i try to highlight the link it goes fine.

 

But when i try to click the link within frame nothing happens.

 

Also i tried by taking the child objects but still nothing happens.

 

Kindly let me know if there is any workaround to overcome this issue.

 

Thanks in advance.

 

Thanks,

Murali

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7 Replies
AnkurJain Frequent Contributor.
Frequent Contributor.

Re: FireFox Issue with UFT11.52

Pls remove Frame from the hierarchy alogether and make Link the child of Page object  and see if that works. Also keep the zoom level to default (Ctrl +0) 

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Absent Member.. Murali0008 Absent Member..
Absent Member..

Re: FireFox Issue with UFT11.52

Hi Ankur,

 

Thanks for the reply.

 

I tried the above steps but it says as the object is disabled.

 

But when i spy it it says that it is not disabled.

 

Any other workaround?

 

Thanks,

Murali

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AnkurJain Frequent Contributor.
Frequent Contributor.

Re: FireFox Issue with UFT11.52

Plase attach the spy shot, relevant lines of code and any other detail you thnk is necessary.

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Absent Member.. GeorgeCC Absent Member..
Absent Member..

Re: FireFox Issue with UFT11.52

Have you checked to see what versions of FF are supported by UFT? I have been sticking with FF 18.0.2 and have had no problems.

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AnkurJain Frequent Contributor.
Frequent Contributor.

Re: FireFox Issue with UFT11.52

My bad, I should have asked you earlier. FF 21 works with a patch for QTP 11.

 

Check the UFT/QTP browser support matrix to download the relevant patch.

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Absent Member.. Murali0008 Absent Member..
Absent Member..

Re: FireFox Issue with UFT11.52

Hi Ankur,

 

I was able to solve the issue by using the DOM.

 

Thanks for the wonderful info in your blog.

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AnkurJain Frequent Contributor.
Frequent Contributor.

Re: FireFox Issue with UFT11.52

Ok good to know that.

 

Please update what you did to solve the issue. It will help others who get into similar issues.

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