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IE Browser 11 is getting crashed during the UFT 12.02 script execution

We are using UFT12.02 version and IE version 11

We are automating the SRM Portal Application in our Project. During the Test Execution, IE Browser is getting crashed and showing an error message "Internet Explorer has stopped working".

Please let me know if you have any solution for this

 

 

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Outstanding Contributor.
Outstanding Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

What add-ins are you loading?  Does it crash at a specific step?

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Rajkumar Rajangam
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Frequent Contributor.
Frequent Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Its happening for me with IE 11 running with UFT 12.52. Browser randomly crashes at the end of the execution.

 I'm using Web – ASPAjax  Add-Ins.

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New Member.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

This is not happening at specific step, sometimes at the begening, middle and sometimes at the end of the script.

We tried all the combinations of loading addons which are available. Can you please provide a soution to get it resolved. Thanks for the quick update
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Acclaimed Contributor.
Acclaimed Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

What is the Patch level you are on with this?

(If this helped, accept as solution )
(Posts and opinions made here are my own and do not reflect the opinions of my employer)
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New Member.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Are u asing about uft patch level
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Acclaimed Contributor.
Acclaimed Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Yes, Since I heard something simillar in couple of environments.

Did you tried to run the same script via ALM or with any other browsers?

Can you run your script from local too?

(If this helped, accept as solution )
(Posts and opinions made here are my own and do not reflect the opinions of my employer)
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New Member.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

We have actually run the script from ALM only on IE browser, our requirement is to test the appucation IE
. Please provide the solution
We have tried all options but the issue is not getting resolved. Any solution would be a great help

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Frequent Contributor.
Frequent Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Not sure if you have done these already, I have seen one of these settings to be the culprit in most situations. 

  1. Disable UAC: The method varies slightly depending upon the Windows OS you have. 
  2. Disable "Enable Protected Mode": Check the first point in that section.  

Let us know if they work for you.

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Did you registered the Uft & Alm?
(If this helped, accept as solution )
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Acclaimed Contributor.
Acclaimed Contributor.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Nagajagadeesh,
What are all the options you tried? As you mentioned above.
Do you a valid signup with HPE?
& in that case, remembering your all tried options, I prefer you to raise a case with HPE.
(If this helped, accept as solution )
(Posts and opinions made here are my own and do not reflect the opinions of my employer)
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New Member.

Re: IE Browser 11 is getting crashed during the UFT 12.02 script execution

Registered UFT with ALM
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