QTP_00857 where to get?

[Gandalf2005]

Hi, i read on following page that if we working with Citrix 6 XenApp that HP has  a private Patch _ QTP_00857?

"If QTP 11 isn’t viewing run results on Citrix XenApp 6, check with HP Support about testing Hot-Fix QTP_00857 (This is a private patch only provided by HP Support)"

http://qtpchallenge.wordpress.com/2013/02/14/does-quicktest-professional-qtp-andor-unified-functional-testing-uft-support-citrix/

Can you confirm that information.....and because i found no QTP_00857 tell where i can download that patch?

Thx in advance!!

[Trudy Claspill]

I can't confirm anything about the functionality of the patch, but as far as downloading the answer is in the text you copied

"(This is a proviate patch only provided by HP Support)"

You'll have to contact HP support. This is the Customer Support Forum, so maybe one of the HP support techs will respond. Otherwise, you can go to their support site (http://support.openview.hp.com) and open a support case, which will require that you have a valid support contract.

[MisterT1968 · Accepted solution]

Dear Gandalf,

How are you? I hope you are fine 🙂

First of all, we cannot comment on statements in 3rd party website. However, most of the content there is directly taken from our Support Website.

This is a hotfix. Therefore, it is not publically available. Please submit a support case via the case manager at http://support.openview.hp.com

Best regards,