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Sprinter Support Tip: Sprinter 11.52 Patch 24

Hello everyone,


There is a new hotfix (private patch provided through support only) for Sprinter 11.52:


Sprinter_00024 - Sprinter 11.52 Patch 24


This hotfix fixes the following problems:


    - Support case # QCIM1J65616: Exploratory testing hangs regularly when recording on .Net swfEdit.


This is also an accumulative patch that can be used instead of previous 11.52 patches (20, 21, 22, 23).


Installation Instructions

  1. Ensure that you have administrative permissions on the HP Sprinter computer.
  2. Ensure Sprinter.exe and SprinterAgent.exe processes are not running.
  3. Double-click SPRINTER_00024.exe and follow the on-screen instructions.


Note: If you have an HP Sprinter User Interface Pack installed, installing a patch that modifies Sprinter user interface components may cause translated user interface elements to revert to the English version.


This hotfix can be requested through a support ticket with HP Software Support, as this is a private hotfix with no external link.




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If you find this or any post resolves your issue, please be sure to mark it as an accepted solution and give KUDOS to the author for their assistance".
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