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Sprinter Support Tip: What are the Sprinter 11.00 limitations?

Hello everyone,


Here is a list of limitations for Sprinter version 11.00:


Sprinter general limitations:

  • You cannot run Sprinter with a display color depth of 256 colors (8 bit).
  • You can run only one Sprinter session on a machine at one time.
  • Sprinter and QuickTest Professional can be installed on the same machine but cannot be open at the same time.
  • Sprinter uses the following ports: 9000, 9001, 9002, 9004, 9005, 9006, 9007, 9008, 9009. If any of these ports are unavailable in your organization, some Sprinter functionalities will not work.


Limitations for Power Mode:

  • If you do not have Excel 2007 installed on your machine, you must have the 2007 Office System Driver installed, to work with data sets in the .xlsx format.
  • Before Sprinter can work with Java objects for the first time on the Windows 7 or Vista operating systems, you need to run the Sprinter JRE Support Tool (JavaEnabler.exe). Notes:

·         You need to run this tool before you work with Java object for the first time, and anytime after you install a new JRE.·         You need to run this tool on every machine in your run that works with these operating systems. The tool can be found in the C:\<Sprinter installation folder>\bin directory.

  • Applications that use WPF technology may crash if the application is opened manually and not automatically by Sprinter. This occurs only if the user is logged on to the primary machine without administrator permissions. Workaround: Log on to the primary machine with administrator permissions and run a test on any application that uses WPF technology. Make sure the WPF check box is checked in the Add/Edit Application Dialog Box.
  • Applications that have a hidden mode may not display in the list of applications, if they were hidden when you opened the Quick Add Application dialog box.


Limitations for data injection:

  • Data injection may not work with all technologies.
  • If data injection cannot identify the matching field in the application, the data will not be injected.
  • The following characters are replaced if they appear in the column headers of a data set. Data injection will treat the original character and its replacement as identical: 
    • ! is replaced with _
    • # is replaced with .
  • The following characters are not displayed if they appear in the column headers of a data set. This affects the display only. Data injection will still identify the matching field:
    • [ ] { } / \ ,


Limitations for macros:

  • Macros may not work with all technologies.
  • User actions on an edit box are recorded only after you move the focus off the edit box.
  • For example, if you click the Record button, enter text in an edit box, and then click the Stop button, your action is not recorded in your macro. You need to perform an action on another object in your application for your action on the text box to be recorded.


Limitations for mirroring:

  • Mirroring may not work with all technologies.
  • The following actions performed on your application window are not replicated in secondary machines for web applications:
    • Maximize
    • Minimize
    • Restore from task bar
    • Restore size
    • Move
    • Resize
  • If a browser automatically enters a password, that user action is not learned by Sprinter.Workaround: Delete the automatically entered password, place the pointer focus on a different object, and re-enter the password manually. Alternatively, you can disable automatic password completion in the browser.
  • When working on Internet Explorer 8 and Windows Vista or Windows 7, browser navigation operations (back, forward, navigate, home) are not learned by Sprinter.Workaround: Turn off Protected Mode in Internet Explorer 8. Go to Tools > Internet Options > Security tab and deselect the Enable Protected Mode check box for the relevant security zone.
  • For some technologies, Sprinter does not learn the inner objects of tables. Sprinter will not detect differences between tables in this case.
  • If you run Sprinter on a machine via a remote desktop connection and use the 3D mode in the Machines Viewer, memory consumption on some operating systems can be very high. In this case, it is recommended that you minimize your use of in the Machines Viewer 3D mode.


I hope this helps.



HP | Unified Functional Testing Engineer

[If this post or any other post helps to resolve your issue or query, mark the thread as solved and give KUDOS to the author for their assistance. ]

(Posts and opinions made here are my own and do not reflect the opinions of my employer HP in any way)
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