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Contributor.
Contributor.
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Standalone Object Identification Center under LeanFT does not work after upgrading to version 14.3

Standalone Object Identification Center under LeanFT does not work after upgrading to version 14.3

The standalone Object Identification Center was working in version 14.1. After upgrade to 14.3 the Standalone Object Identification Center does not load. I can see a icon that looks like a hat on the status bar in Windows but nothing comes up on the screen.

System details: Windows 7 Service pack 1

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10 Replies
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Micro Focus Contributor
Micro Focus Contributor

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Hi,

 

Please try deleting the %LOCALAPPDATA%\LeanFT\Preferences\OICLeanFTSettings.json file and launch the OIC again.

Also, could you attach the log of the OIC (%LOCALAPPDATA%\LeanFT\Logs\leanft.oic.log)?

 

Thanks,

Yevgeny.

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Contributor.
Contributor.

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Hi,

I found the same suggestion of deleting the .json file under preferences in another post and tried it. Unfornately it didnt work for me. Please  advise if you have any other suggestions.

Cannot attach the log since its my employers data.

thanks,

Pradeep.

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Micro Focus Contributor
Micro Focus Contributor

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Please open the Task Manager before you launch the OIC and then when you launch it see if you have any process of LeanFT.exe running.

Are they created and then immediatelly closed, or they are not created at all?

Regarding the logs, no problem, in such case can you open it yourself and send me any error you see there, if there are errors?

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Frequent Contributor.
Frequent Contributor.

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Hi,

I am also facing the same issue.

I can see the Leanft process is created and stays until i close the OIC.

Can you Please suggest the fix for this?

Thank You,

Manoj

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Hi,

 

Which OS are you using and is desktop composition enabled?

 

Yevgeny.

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Frequent Contributor.
Frequent Contributor.

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Hi,

I am using Windows 10 Enterprise.

i think desktop composition is enabled by default in Windows 10.

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Please try starting the OIC this way, and see if it works:

"<LeanFT Installation Directory>\Tools\bin\leanft\LeanFT.exe" --application=spy --invokerIde=standalone --mode=LeanFT --disable-gpu

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Frequent Contributor.
Frequent Contributor.

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Awesome, it worked.

Thanks a lot Yevgeny.

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Hi Manoj,

 

Please notice that there is already a fix for this issue in one of the latest releases. If you upgrade you probably won't need this workaround.

 

Regards,

Yevgeny.

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Frequent Contributor.
Frequent Contributor.

Re: Standalone Object Identification Center under LeanFT does not work after upgrading to version 14

Thanks for the information Yevgeny.

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