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UFT 12.02 not recognizing CRM web items in ALM

SAP's CRM web application was recorded using UFT 12.02.  It runs okay from UFT directly but will not run from ALM/QC at all.  It goes through the steps but the Results created after the execution indicates that items are not recognized when running in ALM/QC.  Is the issue caused because both SAP's CRM and ALM/QC run on an Internet Explorer platform?  Any assistance would be greatly appreciated.

 

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Re: UFT 12.02 not recognizing CRM web items in ALM

If you suspect the issue could be due to ALM running on IE, you could try to install HP ALM explorer on your machine and run ALM from the explorer. See if it helps and do let us know.


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Re: UFT 12.02 not recognizing CRM web items in ALM

We are thinking that it is an i nstall issue of UFT 12.02 recording software.  Plans are to reinstall it today to see if the issues are corrected.

 

Thanks for the advice.

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