Ervin Contributor.

UFT not able to identify Parent window but able to identify child windows

I am currently using the UFT Trial license version 14.51. The application that I am working to automate is a .NET framework with WPF. The Add-ins that are selected are the following:

.NET Silverlight Add-in
.NET Web Forms Add-in
.NET Windows Forms Add-in
.NET Windows Presentation Foundation (WPF) Add-in
UI Automation
Visual Basic

Just to add, it's a desktop application.

Does anyone here having same issue? Thanks!

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2 Replies
Micro Focus Expert
Micro Focus Expert

Re: UFT not able to identify Parent window but able to identify child windows

Hello there,

Hope you are doing very well.

  • First, make sure the .Net Framework version used by the application is supported by UFT .Net Addin. For this, you may check the Product Availability Matrix for your product version:https://admhelp.microfocus.com/uft/en/PAM/UFT_14.xx_PAM.pdf 
  • If the AUT is 64bits architecture, check whether Mediator64.exe process is running (this is the process in charge of the communication with 64 bit processes).
  • If the application has Web controls embedded, make sure to register the executable using the “Register New Browser Control” util: [Start>All Programs>HP Software>HP Unified Functional Testing>Tools>Register New Browser Control]
  • Load only those add-ins that are really required. For more information about it, review the below document: Document ID KM02485225 - What add-ins require to be loaded?

Hope this information was useful,

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Best regards,

Ervin Contributor.

Re: UFT not able to identify Parent window but able to identify child windows

Hi Allison,

Can you help me check why the object still not recognizable specifically on the Ribbons and it's content?


See attachments.

UFT1 screenshot - i tried to click Home then Contract icon but as per UFT2 screenshot, the name of the object is actually the name of the application. Object "ribbons" are not recognizable.


Add-ins are:

.NET, ActiveX, UI Automation, Visual Basic, Web

UFT Version: 14.53



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