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Contributor.
Contributor.
421 views

UFT reports are not opening

Hi all

I am new bie for UFT, 

UFT run is sucessfull but facing some issue in opeinnig result on HP Run Result Viewer,

i send my result to other people for different machine they are also facing same issue.

In run result it shows could not load run result.

 

pls. help in sorting out the issue.

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7 Replies
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Micro Focus Expert
Micro Focus Expert

Re: UFT reports are not opening

hi, 

Have you tried HTML report format? is the problem also reproducing there?

Thanks.

James

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Contributor.
Contributor.

Re: UFT reports are not opening

Html format is working but result is not showing properly there too.

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Micro Focus Expert
Micro Focus Expert

Re: UFT reports are not opening

hi, there

It is possible that the report of your Tests are not small and then when UFT wants to launch it, either html or RRV, the content's not ready. 

To solve the problem maybe you can disable the 'show result after replay' and wait some time before opening it. If that still doesn't solve the problem, please feel free to reach Microfocus support for help.

Thanks.

James

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Outstanding Contributor.
Outstanding Contributor.

Re: UFT reports are not opening

Can you record a new test, run it & check the result? A simple test to check if the installation is allright.

_____________________
Rajkumar Rajangam
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Contributor.
Contributor.

Re: UFT reports are not opening

Tried Running a simple test again but same issue persist again.

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Contributor.
Contributor.

Re: UFT reports are not opening

How to open a support ticket for this activity....???

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Micro Focus Expert
Micro Focus Expert

Re: UFT reports are not opening

hi, 

You may go from UFT menu -> Help -> Support or go directly here:

https://softwaresupport.softwaregrp.com/

Thanks.

James

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