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Absent Member.
Absent Member.
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UFT12.02 getting crashed while executing the scripts

UFT is getting crashed in Chrome browser when the scripts are executed. the crash is very frequent and not able to continue any further. Please let us know if there is any patch/solution to resolve this issue.

Windows OS: Windows Server 2008 R2 Enterprise

Browser:  Chrome

UFT 12.02 bulid 2374

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    UFT.exe
  Application Version:    12.0.2181.0
  Application Timestamp:    546a0254
  Fault Module Name:    StackHash_a10c
  Fault Module Version:    6.1.7601.23418
  Fault Module Timestamp:    5708a73e
  Exception Code:    c0000374
  Exception Offset:    000ce843
  OS Version:    6.1.7601.2.1.0.274.10
  Locale ID:    1033
  Additional Information 1:    a10c
  Additional Information 2:    a10cf5368e9a00ebd9d5b37d5bcfa1a8
  Additional Information 3:    5a29
  Additional Information 4:    5a29b78f18a99907ac0e44700c806374

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If the online privacy statement is not available, please read our privacy statement offline:
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Thanks,

Rakesh

 

 

 

 

 

 

 

 

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4 Replies
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Super Contributor.. Super Contributor..
Super Contributor..

Re: UFT12.02 getting crashed while executing the scripts

You need to check what version of Chrome you're running against and the version of Chrome that UFT 12.02 supports.  Recommendation would be to upgrade to v12.52p1 and try again. 

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Absent Member.
Absent Member.

Re: UFT12.02 getting crashed while executing the scripts

I have tried with UFT 12.52 and Chrome Browser Version 51.0.2704.79 still the UFT is crashing while executing the scripts. Problem details are provided below.

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    UFT.exe
  Application Version:    12.52.4155.0
  Application Timestamp:    5698f3ba
  Fault Module Name:    StackHash_c600
  Fault Module Version:    6.1.7601.23418
  Fault Module Timestamp:    5708a73e
  Exception Code:    c0000374
  Exception Offset:    000ce843
  OS Version:    6.1.7601.2.1.0.274.10
  Locale ID:    1033
  Additional Information 1:    c600
  Additional Information 2:    c600fb6a8b4903a9210b53d6daa8ac63
  Additional Information 3:    f03f
  Additional Information 4:    f03f1e7196eab365bb73dbe254d556cb

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

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Absent Member.
Absent Member.

Re: UFT12.02 getting crashed while executing the scripts

Is there any patch available for this issue..

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Honored Contributor.. Honored Contributor..
Honored Contributor..

Re: UFT12.02 getting crashed while executing the scripts

Is there on a specific line of code where the crash occurs or is it randomly?

Have you tried to downgrade your Chrome installation to eliminate the possibility that it can be Chrome version-dependent?

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