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Unspecified Error

Can anyone give me insight as to what this error means?

 

 

I get unspecifed errors quite a bit, but determining the cause is not very easy.

 

Thanks,

Cody

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Re: Unspecified Error

Hi Cody,

I hope you are doing fine!

 

About this issue let me comment you that even if the details are very detailed about this unexpected error we would be more helpful if you can provide us details about the environment/context of the issue that can be useful.

 

Specifically we can focus in this details like:

- Java version

- Screenshot of the errors

- Steps to reproduce the issue

 

This since this can caused by different reasons this can help to know if this can be related to the script or if it's directly related to UFT

 

Best Regards

Andrés

Andrés J. Brenes
HP Software Support.
[If this information solves or helps solve your issue, mark the correct one with "Accept as solution" or as "helpful"]
 
[Opinions expressed in my postings are mine alone, and do not reflect the opinions of my employer.
No warranties express or implied for any solution/suggestion posted.]
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Re: Unspecified Error

Hi Andres,

 

1. Java Version - I do not have Java installed, this partcular application uses JInintiator

2. The screenshot is already provided in OP

3. Occurs every time I run a particular step, at the same time.

 

Is there other logging I can turn out to get a little more detail related to this? 

 

Thanks,

Cody

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Re: Unspecified Error

Hi Cody,

 

My suggestion now you have provided us more specific details is create a ticket with HP support due this may require more investigation, if you can provide same information to the engineer in a ticket this will help both sides to work as fast as be possible.

 

Regarding the log, please check attached documentation

 

Regards

Andrés J. Brenes
HP Software Support.
[If this information solves or helps solve your issue, mark the correct one with "Accept as solution" or as "helpful"]
 
[Opinions expressed in my postings are mine alone, and do not reflect the opinions of my employer.
No warranties express or implied for any solution/suggestion posted.]
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