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<FT/ALM Support Tip> Sprinter may fail

Sprinter may fail to communicate with a secondary machine which uses an empty password.

The Health Console will show "Invalid username or password" and the details will indicate a user account restriction.

 

Workarounds:

 

* Define a user account with a non-empty password on the secondary machine, and configure Sprinter to communicate with this account.

* On the secondary machine, type regedit in the Run box to open the Registry Editor. Change the value of the following key: HKLM\System\CurrentControlSet\Control\Lsa\limitblankpassworduse from 1 to 0.

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