Micro Focus Expert
Micro Focus Expert

<(MC) Support tip> How to avoid Mobile Center account to get disabled?

Hi there,

If you fail to enter your password correctly three times, your MC account will be disabled during 15 minutes by default. The below message is displayed:

You account has been disabled. Please contact your administrator. Error code: 2913.


In order to avoid this to happen, set Lock Duration parameter from Administration > Settings to 0.


Note: this setting corresponds to the number of minutes the account will remain locked after 3 unsuccessful login attempts.


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