Highlighted
Micro Focus Expert
Micro Focus Expert
183 views

<(MC) Support tip> How to avoid Mobile Center account to get disabled?

Hi there,

If you fail to enter your password correctly three times, your MC account will be disabled during 15 minutes by default. The below message is displayed:

You account has been disabled. Please contact your administrator. Error code: 2913.

MCAccountDisabled.PNG

In order to avoid this to happen, set Lock Duration parameter from Administration > Settings to 0.

MCAdminSettings.png

Note: this setting corresponds to the number of minutes the account will remain locked after 3 unsuccessful login attempts.

Regards,
Alvaro

Labels (1)
0 Likes
0 Replies
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.