<Sprinter Support Tip> Sprinter 12.01 hangs when Step Capture session is started for the second time
We have encounter situations were Sprinter 12.01 seems to hang when Step Capture session is started for the second time; it always works fine the first time.
How to reproduce the behavior:
- Open Sprinter
- Connect to any ALM project
- Go to Plan module
- Create new test
- Click on "Steps Capture". This will work fine
- End steps capture
- Click on "Steps Capture" again. It will reproduce the issue at this point and hang.
This issue is resolved with the introduction of Sprinter 12.01 Patch 2.
Please download and install Sprinter 12.01 Patch 2:
1. Install Sprinter 12.01 Patch 2:
Download Patch 2 here
2. Reboot the machine.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”