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QTP 11 Support Tip: Objects, manually added to the OR, are not recognized in Chrome Browser.

Hello all,


How are you? I hope you are fine


If a user is manually adding objects to the Object Repository (OR), QuickTest Professional (QTP) 11 is unable to recognize them. This issue is specific to Chrome Browser version 19 (32-bit). The same works fine with Firefox (FF) and Internet Explorer (IE).


The cause yet unknown, but it appears it is related to a support sync problem on the Agent.crx file.

The issue can be fixed by installing the hotfix QTPWEB_00113 (Fix Object Recognition Problems of Objects in Google Chrome Browser in Some Cases). Note: As it is a hotfix (no fully QA'ed), please open a support case for delivery at http://support.openview.hp.com, when this issue arises.


Best regards,

Tino Pacholski

Functional Testing Support Engineer

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