Resolve the TomSawyer lib ERROR when try to open UCMDB admin on a Linux client.

Idea ID 1675466

Resolve the TomSawyer lib ERROR when try to open UCMDB admin on a Linux client.

0 Votes

When we try to open the UCMDB admin on a Linux Client machine we get an error like this and the admin gui do not load.

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ERROR UncaughtExceptionHandler:138 - [Thread-2:22] Resolved Exception message [An error has occurred: Tom Sawyer Licensing cannot determine the host ID of your machine.

Ensure that the license server is running with administrative privileges.]
Licensing: Tom Sawyer Licensing cannot determine the host ID of your machine.

Ensure that the license server is running with administrative privileges.

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Tags (3)
1 Comment
Micro Focus Expert
Micro Focus Expert
Status changed to: Declined

This apears to be a support issue - I've reached out to the author in a separate email to help

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