SSA setup / version 3 available?

[d_shavrin]

Hello forum,

2 questions...

1. They say version 3 is available (https://community.microfocus.com/t5/Universal-Discovery-CMDB-User/Smart-Software-Analytics-3-0/td-p/2702909), where can I get it? I can only found 2.00.75 at marketplace

2. I'm getting problems with CMS UI -> SSA config: when i enable it and enter the valid FQDN of the SSA server at CMS UI, i'm getting this pop-up straighaway and it logs me off:

Session out.Please click 'OK' to relogin.If still disconnected,please check your configration

The SSA server log file says:

INFO | jvm 1 | 2021/01/12 17:34:16 | 2021-01-12 17:34:16.323 ERROR 6448 --- [nio-9554-exec-6] com.hp.ud.sraas.web.SSOFilter : REST authentication failed at https://servername.contoso.local:8443/rest-api/authenticateLwsso org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://servername.contoso.local:8443/rest-api/authenticateLwsso": sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Anyone seen this kind of issue? I did not put any SSL certificates anywhere, I  relay  on OOB files.

Thanks,

Dima

[Alan Rojas Vargas · Accepted solution]

Hello

Let me kindly suggest you to open a support ticket to help you with your problem

Best Regards

[d_shavrin]

hi there,
i did it 🙂 the problem is that the optional step 'add certificate from ucmdb keystore to ssa truststore' is actually mandatory and should better be done via 3d party tool instead of keytool line mentioned in that doc.