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Micro Focus Expert
Micro Focus Expert
559 views

VM Explorer (Support Tip): VCenter 6.7 update 1 supported now

In case you require support for VCenter 6.7u1, please request the VM Explorer hotfix 7.1..2 from suppport.

A support case can be logged via three different ways:

Online web portal:
https://softwaresupport.softwaregrp.com/

Phone:
https://softwaresupport.softwaregrp.com/web/softwaresupport/support-contact-information

Chat:
https://softwaresupport.softwaregrp.com/web/softwaresupport/chat-language-selection

3 Replies
Carsten V Contributor.
Contributor.

Re: VM Explorer (Support Tip): VCenter 6.7 update 1 supported now

Hello,

i use a trail version (Micro Focus VM Explorer 7.1.001) and i have the Problem to connect to vCenter 6.7 u1.
The support (via chat or via email) can not help me with my problem, since I use a trail version.
The support can not provide me with the necessary hotfix.

I can not buy any software that i have not tested!!!!

Where can I download the hotfix?

 

Best regards

Carsten Volke

0 Likes
dungreg Contributor.
Contributor.

Re: VM Explorer (Support Tip): VCenter 6.7 update 1 supported now

I have exacly the same problem, support cannot help me as I use trial version! I'm being redirected to different support  departaments with no resolution, no body take care and responsibility. What a mess you have in support, nobody knows how to help.

0 Likes
Carsten V Contributor.
Contributor.

Re: VM Explorer (Support Tip): VCenter 6.7 update 1 supported now

I thought I'm the only one with the problem.

why can not the hotfix be offered for download or a demo version that works.

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