Absent Member.
Absent Member.
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Error 0x800b0101

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Hello! Please help me with the following problem (i don't understand what i have to do...):

0x800b0101 - A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

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Micro Focus Expert
Micro Focus Expert

Development has now fixed this problem and has replaced all of the 2.2 GA product installers with the new fixed versions.

You should now be able to download the 2.2 GA product versions and install them without a problem.

The current product release is 2.2 update 1 so it is recommended for new installs that you use the 2.2 update 1 product instead.

Thanks.

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Micro Focus Expert
Micro Focus Expert

Hi Vadim,

Can you please provide some detail about what exactly you are doing when this error message is displayed?

Thanks.

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Absent Member.
Absent Member.

I try to install the visual cobol by double-click on file - vce_22.exe, which i had download by reference from email  from Distribution@microfocus.com

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Micro Focus Expert
Micro Focus Expert

Are you attempting to install this on a Windows XP system by any chance?

There is an issue on some Windows XP systems with the Root Certificates not being up-to-date resulting in this type of error.

The product that you are installing appears to be VC Eclipse 2.2 GA version.

For this version you might try updating the Root Certificates.

-------------------------------

The Micro Focus publisher details for the install certificate needs resolving before proceeding with the installation. The following Microsoft KB articles refer to similar issues and recommend installing the MS Root Certificate Update.

support.microsoft.com/.../931125

www.microsoft.com/.../details.aspx

After installing the Root Certificate update (rootsupd.exe) from Microsoft, it is possible to complete the installation with Micro Focus recognized as the publisher of the Visual COBOL installer.

---------------------------------

We have also run into this when trying to install the Visual COBOL Eclipse 2.2 update 1 product under some Windows XP.systems.

We have changed the way we sign these installers and a fix should be available in VC 2.2 update 2 to be released in the Fall that should solve that problem.

Thanks

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Absent Member.
Absent Member.

I have windows 7 32 bit at work and windows 7 64 bit at home and when i try to install Visual Cobol this error appear on both OS  😞

May be this part of log file can help :

[1528:0E24][2014-07-22T17:49:00]i000: Running detect BA function
[1528:06BC][2014-07-22T17:49:00]i100: Detect begin, 6 packages
[1528:06BC][2014-07-22T17:49:00]i000: Setting string variable 'ie10version' to value '9.11.9600.17126'
[1528:06BC][2014-07-22T17:49:00]i000: Setting string variable 'jre16version' to value '1.6.0_35'
[1528:06BC][2014-07-22T17:49:00]i000: Registry value not found. Key = 'SOFTWARE\JavaSoft\Java Runtime Environment', Value = 'Java7FamilyVersion'
[1528:06BC][2014-07-22T17:49:00]i000: Setting string variable 'Netfx35FullVersion' to value '1'
[1528:06BC][2014-07-22T17:49:00]i000: Setting string variable 'Netfx4FullVersion' to value '4.5.50938'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.2'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.1'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.2'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.1'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL 2012\2.2'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL 2012\2.1'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.2'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL\2.1'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL 2012\2.2'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL 2012\2.1'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1028'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1031'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1033'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1036'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1040'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1041'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1049'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\1082'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\intshell\2052'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\VSTDCore'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2010premium' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\PROCore'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2010professional' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\10.0\runtime'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\10.0\VSTSCore'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2010ultimate' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\11.0\intshelladditionalres'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2012intshell' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\11.0\isoshell'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2012isoshell' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\11.0\premium'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2012premium' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\11.0\professional'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2012professional' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\11.0\ultimate'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2012ultimate' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Micro Focus\Visual COBOL 2013\2.2'
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\12.0\intshelladditionalres'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2013intshell' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\12.0\isoshell'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2013isoshell' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\12.0\premium'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2013premium' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\12.0\professional'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2013professional' to value 0
[1528:06BC][2014-07-22T17:49:00]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VS\Servicing\12.0\ultimate'
[1528:06BC][2014-07-22T17:49:00]i000: Setting numeric variable 'vs2013ultimate' to value 0
[1528:06BC][2014-07-22T17:49:00]i052: Condition '(jre16version AND (jre16version <> "1.6.0_26" AND jre16version <> "1.6.0_25" AND jre16version <> "1.6.0_24" AND jre16version <> "1.6.0_23" AND jre16version <> "1.6.0_22" AND jre16version <> "1.6.0_21" AND jre16version <> "1.6.0_20" AND jre16version <> "1.6.0_19" AND jre16version <> "1.6.0_18" AND jre16version <> "1.6.0_17" AND jre16version <> "1.6.0_16" AND jre16version <> "1.6.0_15" AND jre16version <> "1.6.0_14" AND jre16version <> "1.6.0_13" AND jre16version <> "1.6.0_12" AND jre16version <> "1.6.0_11" AND jre16version <> "1.6.0_10" AND jre16version <> "1.6.0_09" AND jre16version <> "1.6.0_08" AND jre16version <> "1.6.0_07" AND jre16version <> "1.6.0_06" AND jre16version <> "1.6.0_05" AND jre16version <> "1.6.0_04" AND jre16version <> "1.6.0_03" AND jre16version <> "1.6.0_02" AND jre16version <> "1.6.0_01" AND jre16version <> "1.6.0_00")) OR (jre17version AND (jre17version <> "1.7.0_04" AND jre17version <> "1.7.0_03" AND jre17version <> "1.7.0_02" AND jre17version <> "1.7.0_01" AND jre17version <> "1.7.0_00"))' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'Netfx4FullVersion AND (Netfx4FullVersion >= v4.0.30319)' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]w120: Detected partially cached package: visualcoboleclipse22x86, invalid payload: visualcoboleclipse22x86, reason: 0x80070570
[1528:06BC][2014-07-22T17:49:00]i101: Detected package: jre, state: Present, cached: None
[1528:06BC][2014-07-22T17:49:00]i101: Detected package: dotnetfx40, state: Present, cached: None
[1528:06BC][2014-07-22T17:49:00]i101: Detected package: lmsetupx86, state: Present, cached: None
[1528:06BC][2014-07-22T17:49:00]i101: Detected package: lmsetupx64, state: Absent, cached: None
[1528:06BC][2014-07-22T17:49:00]i101: Detected package: visualcoboleclipse22x86, state: Absent, cached: Partial
[1528:06BC][2014-07-22T17:49:00]i101: Detected package: visualcoboleclipse22x64, state: Absent, cached: None
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'Privileged' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regServer2010Latest<>"Micro Focus COBOL Server" and regServer2010R6<>"Micro Focus COBOL Server")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regServer2012Latest<>"Micro Focus COBOL Server 2012" and regServer2012R6<>"Micro Focus COBOL Server 2012")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or vs2013<>"Micro Focus Visual COBOL for Visual Studio 2013"' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regvs2010R6<>"Micro Focus Enterprise Developer" and regvs2010Latest<>"Micro Focus Enterprise Developer")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regEclipseR6<>"Micro Focus Enterprise Developer" and regEclipseLatest<>"Micro Focus Enterprise Developer")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regServer2010Latest<>"Micro Focus Enterprise Server" and regServer2010R6<>"Micro Focus Enterprise Server")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regServer2010Latest<>"Micro Focus Enterprise Test Server" and regServer2010Latest<>"Micro Focus Enterprise Test Server")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regvs2012R6<>"Micro Focus Enterprise Developer for Visual Studio 2012" and regvs2012Latest<>"Micro Focus Enterprise Developer for Visual Studio 2012")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regServer2012Latest<>"Micro Focus Enterprise Server 2012" and regServer2012R6<>"Micro Focus Enterprise Server 2012")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i052: Condition 'ignorechecks="1" or (regServer2012Latest<>"Micro Focus Enterprise Test Server 2012" and regServer2012R6<>"Micro Focus Enterprise Test Server 2012")' evaluates to true.
[1528:06BC][2014-07-22T17:49:00]i199: Detect complete, result: 0x0
[1528:0E24][2014-07-22T17:49:00]i000: Disable control RumbaCheckbox
[1528:0E24][2014-07-22T17:49:13]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files\Micro Focus\Visual COBOL'
[1528:0E24][2014-07-22T17:49:13]i000: Setting string variable 'InstallFolder2' to value 'C:\Users\Public\Micro Focus\Visual COBOL'
[1528:0E24][2014-07-22T17:49:13]i000: Setting numeric variable 'RumbaCheckbox' to value 0
[1528:0E24][2014-07-22T17:49:13]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[1528:0E24][2014-07-22T17:49:13]i000: Running plan BA function
[1528:0E24][2014-07-22T17:49:13]i000: Setting numeric variable 'RadioButton' to value 0
[1528:06BC][2014-07-22T17:49:13]i200: Plan begin, 6 packages, action: Install
[1528:06BC][2014-07-22T17:49:13]i052: Condition '(NOT jre16version AND NOT jre17version) OR (jre16version <> "1.6.0_26" AND jre16version <> "1.6.0_25" AND jre16version <> "1.6.0_24" AND jre16version <> "1.6.0_23" AND jre16version <> "1.6.0_22" AND jre16version <> "1.6.0_21" AND jre16version <> "1.6.0_20" AND jre16version <> "1.6.0_19" AND jre16version <> "1.6.0_18" AND jre16version <> "1.6.0_17" AND jre16version <> "1.6.0_16" AND jre16version <> "1.6.0_15" AND jre16version <> "1.6.0_14" AND jre16version <> "1.6.0_13" AND jre16version <> "1.6.0_12" AND jre16version <> "1.6.0_11" AND jre16version <> "1.6.0_10" AND jre16version <> "1.6.0_09" AND jre16version <> "1.6.0_08" AND jre16version <> "1.6.0_07" AND jre16version <> "1.6.0_06" AND jre16version <> "1.6.0_05" AND jre16version <> "1.6.0_04" AND jre16version <> "1.6.0_03" AND jre16version <> "1.6.0_02" AND jre16version <> "1.6.0_01" AND jre16version <> "1.6.0_00") OR (jre17version <> "1.7.0_04" AND jre17version <> "1.7.0_03" AND jre17version <> "1.7.0_02" AND jre17version <> "1.7.0_01" AND jre17version <> "1.7.0_00")' evaluates to true.
[1528:06BC][2014-07-22T17:49:13]w321: Skipping dependency registration on package with no dependency providers: jre
[1528:06BC][2014-07-22T17:49:13]i052: Condition 'NOT Netfx4FullVersion OR (Netfx4FullVersion < v4.0.30319)' evaluates to false.
[1528:06BC][2014-07-22T17:49:13]w321: Skipping dependency registration on package with no dependency providers: dotnetfx40
[1528:06BC][2014-07-22T17:49:13]i052: Condition 'Not VersionNT64' evaluates to true.
[1528:06BC][2014-07-22T17:49:13]i052: Condition 'VersionNT64' evaluates to false.
[1528:06BC][2014-07-22T17:49:13]i000: Setting string variable 'WixBundleRollbackLog_visualcoboleclipse22x86' to value 'C:\Users\vadimsh\AppData\Local\Temp\Micro_Focus_Visual_COBOL_for_Eclipse_20140722174900_0_visualcoboleclipse22x86_rollback.log'
[1528:06BC][2014-07-22T17:49:13]i000: Setting string variable 'WixBundleLog_visualcoboleclipse22x86' to value 'C:\Users\vadimsh\AppData\Local\Temp\Micro_Focus_Visual_COBOL_for_Eclipse_20140722174900_0_visualcoboleclipse22x86.log'
[1528:06BC][2014-07-22T17:49:13]i052: Condition 'VersionNT64' evaluates to false.
[1528:06BC][2014-07-22T17:49:13]i201: Planned package: jre, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1528:06BC][2014-07-22T17:49:13]i201: Planned package: dotnetfx40, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1528:06BC][2014-07-22T17:49:13]i201: Planned package: lmsetupx86, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[1528:06BC][2014-07-22T17:49:13]i201: Planned package: lmsetupx64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1528:06BC][2014-07-22T17:49:13]i201: Planned package: visualcoboleclipse22x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1528:06BC][2014-07-22T17:49:13]i201: Planned package: visualcoboleclipse22x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1528:06BC][2014-07-22T17:49:13]i000: Running plan complete BA function
[1528:06BC][2014-07-22T17:49:13]i299: Plan complete, result: 0x0
[1528:06BC][2014-07-22T17:49:13]i300: Apply begin
[165C:04F8][2014-07-22T17:49:14]i360: Creating a system restore point.
[165C:04F8][2014-07-22T17:49:36]i361: Created a system restore point.
[165C:04F8][2014-07-22T17:49:36]i000: Caching bundle from: 'C:\Users\vadimsh\AppData\Local\Temp\{12c508a7-0fd8-4ca0-86e8-1994e7235cb5}\.be\vce_22.exe' to: 'C:\ProgramData\Package Cache\{12c508a7-0fd8-4ca0-86e8-1994e7235cb5}\vce_22.exe'
[165C:04F8][2014-07-22T17:49:36]i320: Registering bundle dependency provider: {12c508a7-0fd8-4ca0-86e8-1994e7235cb5}, version: 2.2.244.0
[165C:04F8][2014-07-22T17:49:36]i323: Registering package dependency provider: {171DD50C-A427-4265-8D54-086F6F96807F}, version: 10000.2.01650, package: lmsetupx86
[165C:04F8][2014-07-22T17:49:36]i325: Registering dependency: {12c508a7-0fd8-4ca0-86e8-1994e7235cb5} on package provider: {171DD50C-A427-4265-8D54-086F6F96807F}, package: lmsetupx86
[165C:114C][2014-07-22T17:50:37]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\visualcoboleclipse22x86
[165C:114C][2014-07-22T17:50:37]e000: Error 0x800b0101: Failed to verify signature of payload: visualcoboleclipse22x86
[165C:114C][2014-07-22T17:50:37]e310: Failed to verify payload: visualcoboleclipse22x86 at path: C:\ProgramData\Package Cache\.unverified\visualcoboleclipse22x86, error: 0x800b0101. Deleting file.
[165C:114C][2014-07-22T17:50:37]e000: Error 0x800b0101: Failed to cache payload: visualcoboleclipse22x86
[1528:0550][2014-07-22T17:50:37]e314: Failed to cache payload: visualcoboleclipse22x86 from working path: C:\Users\vadimsh\AppData\Local\Temp\{12c508a7-0fd8-4ca0-86e8-1994e7235cb5}\visualcoboleclipse22x86, error: 0x800b0101.
[1528:0550][2014-07-22T17:50:37]e349: Application requested retry of payload: visualcoboleclipse22x86, encountered error: 0x800b0101. Retrying...
[165C:114C][2014-07-22T17:51:09]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\visualcoboleclipse22x86
[165C:114C][2014-07-22T17:51:09]e000: Error 0x800b0101: Failed to verify signature of payload: visualcoboleclipse22x86
[165C:114C][2014-07-22T17:51:09]e310: Failed to verify payload: visualcoboleclipse22x86 at path: C:\ProgramData\Package Cache\.unverified\visualcoboleclipse22x86, error: 0x800b0101. Deleting file.
[165C:114C][2014-07-22T17:51:09]e000: Error 0x800b0101: Failed to cache payload: visualcoboleclipse22x86
[1528:0550][2014-07-22T17:51:09]e314: Failed to cache payload: visualcoboleclipse22x86 from working path: C:\Users\vadimsh\AppData\Local\Temp\{12c508a7-0fd8-4ca0-86e8-1994e7235cb5}\visualcoboleclipse22x86, error: 0x800b0101.
[1528:0550][2014-07-22T17:51:09]e349: Application requested retry of payload: visualcoboleclipse22x86, encountered error: 0x800b0101. Retrying...
[165C:114C][2014-07-22T17:51:35]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\visualcoboleclipse22x86
[165C:114C][2014-07-22T17:51:35]e000: Error 0x800b0101: Failed to verify signature of payload: visualcoboleclipse22x86
[165C:114C][2014-07-22T17:51:35]e310: Failed to verify payload: visualcoboleclipse22x86 at path: C:\ProgramData\Package Cache\.unverified\visualcoboleclipse22x86, error: 0x800b0101. Deleting file.
[165C:114C][2014-07-22T17:51:35]e000: Error 0x800b0101: Failed to cache payload: visualcoboleclipse22x86
[1528:0550][2014-07-22T17:51:35]e314: Failed to cache payload: visualcoboleclipse22x86 from working path: C:\Users\vadimsh\AppData\Local\Temp\{12c508a7-0fd8-4ca0-86e8-1994e7235cb5}\visualcoboleclipse22x86, error: 0x800b0101.
[1528:06BC][2014-07-22T17:51:35]e000: Error 0x800b0101: Cache thread exited unexpectedly.
[165C:04F8][2014-07-22T17:51:35]i330: Removed bundle dependency provider: {12c508a7-0fd8-4ca0-86e8-1994e7235cb5}
[165C:04F8][2014-07-22T17:51:35]i352: Removing cached bundle: {12c508a7-0fd8-4ca0-86e8-1994e7235cb5}, from path: C:\ProgramData\Package Cache\{12c508a7-0fd8-4ca0-86e8-1994e7235cb5}\
[1528:06BC][2014-07-22T17:51:35]i399: Apply complete, result: 0x800b0101, restart: None, ba requested restart:  No

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Micro Focus Expert
Micro Focus Expert

We believe that either the installer that you downloaded is corrupt or you need to update the root certificates on your Windows 7 computers.

The latest product release is 2.2 update 1 and the version that you are trying to install is 2.2 GA.

I would recommend that you download the 2.2 update 1 version from the supportline prodeuct updates site and try installing that version on your systems.

If you get the same error then you will need to update the root certificates on your systems.

In Windows 7 this can be done through Windows Updates.

Are your machines up-to-date with all available Windows Updates?

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Micro Focus Expert
Micro Focus Expert

This appears to be an issue with all of the product installers for the 2.2 GA products due to an expired certificate on one of the .msi files in the installer.

Development is currently investigating.

The same problem does not exist with the 2.2 update 1 products so downloading the latest release should solve this problem for you.

Thanks.

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Micro Focus Expert
Micro Focus Expert

Development has now fixed this problem and has replaced all of the 2.2 GA product installers with the new fixed versions.

You should now be able to download the 2.2 GA product versions and install them without a problem.

The current product release is 2.2 update 1 so it is recommended for new installs that you use the 2.2 update 1 product instead.

Thanks.

View solution in original post

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