Product Licensing Problem
I am new in this community but need an urgent help from you.
In May this year I downloaded COBOL Personal Edition for one year use until May 2016. It worked fine until September. But now I found the "product licencing" shows I have only 29 days left for trial. Again, I was told it should be good until May 2001, as shown in MicroFocus website when downloading this Personal Edition.
I have downloaded this version over the same process second time today and installed it with another email address for registration. But the 30 days trial problem remains.
I now believe this was what happened: two days ago I accidentally clicked the button on Product Licencing page, trying to refresh licence. Due to this click, the system assumed (1) I clicked the button because my one year time is over and (2) I want to continue to use the software. Based on this assumption, the system started this 30 day trial counting down.
I wish you guys could look at my case and give some tips for what to do.
RE: Product Licensing Problem
Close down the Visual COBOL product.
Delete the following files.
They should be found in:
C:\ProgramData\Micro Focus - on Windows 7 and up
C:\Documents and Settings\All Users\Application Data\Micro Focus - on XP
Reboot your computer.
Start Visual COBOL and try the free licensing process again.