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Absent Member.
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R3 NOT INSTALL

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[Migrated content. Thread originally posted on 10 March 2011]

I install the visual Cobol R3 on my computer a get this error:

SolarVisualStudio2010: Error[18]: No license code is available for feature SolarVisualStudio2010 on host 127.0.0.1.

Before r3 I have r2 installed on the same computer, and I remove it, then install r3.

Can you help with license ?

Thanks
MAKMEL shlomo

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Micro Focus Expert
Micro Focus Expert

RE: R3 NOT INSTALL

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Please send an e-mail to me at chris.glazier@microfocus.com and I will send you back an authorization key to install for a trial version.

Thanks.

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Micro Focus Contributor
Micro Focus Contributor

RE: R3 NOT INSTALL

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Please contact customer support to resolve this issue .
It sounds like when you removed R2 you elected to revoke the license during the uninstall process .
As part of that revoke process, you would have been given a new authorization code to use to re-install the license. If this is the case, the new authorization code will be recorded in a file in the \programdata\micro focus folder ( on vista/win7) or \document and settings\all users\application data\micro focus on windows xp .
The file will be called something akin to 2011-3-92923.txt ( it is prefixed with the date).
Regards
John
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RE: R3 NOT INSTALL

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no i do not have file like: 2011-3-92923.txt

in this folder.

makmel shlomo
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Absent Member.

RE: R3 NOT INSTALL

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How can i contact customer support?

I have only the trial version and it says that my license no. is expired.

I did not use the r3 version at all.

How can it be fixed???

shlomo makmel
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RE: R3 NOT INSTALL

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I have exactly the same issue as described in this thread.

Did either of you guys get a resolution to this problem?
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Micro Focus Expert
Micro Focus Expert

RE: R3 NOT INSTALL

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Please send an e-mail to me at chris.glazier@microfocus.com and I will send you back an authorization key to install for a trial version.

Thanks.

View solution in original post

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