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DMonnot Frequent Contributor.
Frequent Contributor.
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Update version in SupportLine database

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Does anybody know how to update the versions of your licensed products in your Product Profile in SupportLine?  We are running v4 but our Product Profile still says 2.3.

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Micro Focus Expert
Micro Focus Expert

Re: Update version in SupportLine database

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It's not possible to change the version number under the Product Profile. However, you can contact your account manager to have it updated.

As you must have noted, having a valid maintenance with a Visual COBOL serial number allows you to access and download all versions and their respective patch updates.

–Ғɑɳօ
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Micro Focus Expert
Micro Focus Expert

Re: Update version in SupportLine database

Jump to solution

It's not possible to change the version number under the Product Profile. However, you can contact your account manager to have it updated.

As you must have noted, having a valid maintenance with a Visual COBOL serial number allows you to access and download all versions and their respective patch updates.

–Ғɑɳօ
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