Having problems with your account or logging in?
A lot of changes are happening in the community right now. Some may affect you. READ MORE HERE

Error 2738 shown during installation of Visual COBOL

Error 2738 shown during installation of Visual COBOL


Error 2738 shown during installation of Visual COBOL.

Full text shown in the Visual COBOL Installer is :

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738.


This is a Windows installer error, caused due to the Windows VBscript component not being enabled on the machine correctly. The Visual COBOL Product installer requires VBScript to be enabled.

To resolve, ensure that the vbscript.dll is registered into the Windows Global Assembly Cache (GAC) of the Windows Operating system, using command regsvr32.

This Microsoft dll file is usually located in path %windir%\system32\). 

See also the Microsoft MSDN webpage: http://msdn.microsoft.com/en-us/library/aa372835(v=vs.85).aspx

This explains that error code 2738 means: 

Could not access VBScript run time for custom action [2].  This usually means the vbscript.sll is not present or installed correctly, or being blocked by a Firewall/anti-virus type application.


Some content on Community Tips & Information pages is not officially supported by Micro Focus. Please refer to our Terms of Use for more detail.
Top Contributors
Version history
Revision #:
1 of 1
Last update:
‎2015-09-22 14:09
Updated by:
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.