Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
odegos Absent Member.
Absent Member.
2207 views

ActionManager Error

Hi All,

We are getting the following error and I'm unable to find a solution to it. This is being reported on all workstations. Any ideas would be welcomed?

Server: ZCM 11
PC OS: Win 7
PC ZAA: 11

=============================================================
Device Alias: pc-name
Device IP Addresses: 10.11.113.179,10.11.113.200
Error: [3/8/11 2:36:40 PM] ActionManager ActionMan.HandlerException The handler Novell.Zenworks.ActionManager.StandaloneHandlerHandler thew the following exception: System.ComponentModel.Win32Exception: Access is denied
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Nov
=============================================================
Labels (2)
0 Likes
7 Replies
Anonymous_User Absent Member.
Absent Member.

Re: ActionManager Error

It looks to me as if one of your bundles is trying to launch an
executable, but doesn't have access to the file or isn't launching with
elevated priveleges. You need to track down the bundle name or GUID so
that you can make the required changes.

--
Jared Jennings
Senior Systems Engineer, Computer Integrated Services (CIS)
http://www.ciscony.com

My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
Twitter@ jaredljennings
0 Likes
odegos Absent Member.
Absent Member.

Re: ActionManager Error

Thank you so much for the feedback. All our users are Administrators on the Win 7 computers, thus it cannot be a privelege or access issue. Any other suggestions? Could this be a broken bundle?
0 Likes
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: ActionManager Error

Knowing what Should be happening then would be useful.
Is the user trying to run a bundle? Do you know what is failing?

On 3/9/2011 2:36 PM, odegos wrote:
>
> Thank you so much for the feedback. All our users are Administrators on
> the Win 7 computers, thus it cannot be a privelege or access issue. Any
> other suggestions? Could this be a broken bundle?
>
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
--
Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: ActionManager Error

odegos,

>All our users are Administrators on
>the Win 7 computers,


OK, but what about network access? Like Craig said, we need to know more
about the bundle that is failing.

--
Jared Jennings
Senior Systems Engineer, Computer Integrated Services (CIS)
http://www.ciscony.com

My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
Twitter@ jaredljennings
0 Likes
odegos Absent Member.
Absent Member.

Re: ActionManager Error

Thank you so much for getting involved I really do appreciate it.

Regarding the bundle that is failing, I do not know what it is that its failing on - I just get the email notification. Is there anything in the system logs that I can look out for?
0 Likes
shaunpond Absent Member.
Absent Member.

Re: ActionManager Error

Odegos,

> I do not know what it is that its
> failing on
>

that's understood, but what is it trying to do?

--

Shaun Pond


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: ActionManager Error

If the e-mail doesn't contain the Bundle Name or GUID maybe the device
message log does.

SO I would go to ZCC and view the device (Device Alias: pc-name) and look
at its message log. From there the error should exist and the bundle name.
Then you can look at the bundle actions.

--
Jared Jennings
Senior Systems Engineer, Computer Integrated Services (CIS)
http://www.ciscony.com

My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
Twitter@ jaredljennings
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.