ActionManager Error

[odegos]

Hi All,

We are getting the following error and I'm unable to find a solution to it. This is being reported on all workstations. Any ideas would be welcomed?

Server: ZCM 11
PC OS: Win 7
PC ZAA: 11

=============================================================
Device Alias: pc-name
Device IP Addresses: 10.11.113.179,10.11.113.200
Error: [3/8/11 2:36:40 PM] ActionManager ActionMan.HandlerException The handler Novell.Zenworks.ActionManager.StandaloneHandlerHandler thew the following exception: System.ComponentModel.Win32Exception: Access is denied
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Nov
=============================================================

[Anonymous_User]

It looks to me as if one of your bundles is trying to launch an
executable, but doesn't have access to the file or isn't launching with
elevated priveleges. You need to track down the bundle name or GUID so
that you can make the required changes.

--
Jared Jennings
Senior Systems Engineer, Computer Integrated Services (CIS)
http://www.ciscony.com

My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
Twitter@ jaredljennings

[odegos]

Thank you so much for the feedback. All our users are Administrators on the Win 7 computers, thus it cannot be a privelege or access issue. Any other suggestions? Could this be a broken bundle?

[CRAIGDWILSON]

Knowing what Should be happening then would be useful.
Is the user trying to run a bundle? Do you know what is failing?

On 3/9/2011 2:36 PM, odegos wrote:
>
> Thank you so much for the feedback. All our users are Administrators on
> the Win 7 computers, thus it cannot be a privelege or access issue. Any
> other suggestions? Could this be a broken bundle?
>
>


--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

[Anonymous_User]

odegos,

>All our users are Administrators on
>the Win 7 computers,

OK, but what about network access? Like Craig said, we need to know more
about the bundle that is failing.

--
Jared Jennings
Senior Systems Engineer, Computer Integrated Services (CIS)
http://www.ciscony.com

My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
Twitter@ jaredljennings

[odegos]

Thank you so much for getting involved I really do appreciate it.

Regarding the bundle that is failing, I do not know what it is that its failing on - I just get the email notification. Is there anything in the system logs that I can look out for?

[shaunpond]

Odegos,

> I do not know what it is that its
> failing on
>
that's understood, but what is it trying to do?

--

Shaun Pond

[Anonymous_User]

If the e-mail doesn't contain the Bundle Name or GUID maybe the device
message log does.

SO I would go to ZCC and view the device (Device Alias: pc-name) and look
at its message log. From there the error should exist and the bundle name.
Then you can look at the bundle actions.

--
Jared Jennings
Senior Systems Engineer, Computer Integrated Services (CIS)
http://www.ciscony.com

My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
Twitter@ jaredljennings