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cnorris63 Absent Member.
Absent Member.
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Agent inventories Macs HW only or none seemingly at random

The Inventory Only Agent (10.3) has NEVER worked in our heterogenous environment. After investigating the installation, OS, logs, etc., here is what I have found so far:

1. The installation goes smoothly and indicates that in the /var/log/zenumia-install.log
2. The inventory files (sp.spx, *-last.pdict) on the client have full inventories
3. There is nothing that differentiates the HW & SW, HW only, and No inventoried systems.
4. The OS are 10.5.8 and 10.6.6, but that doesn't seem to have any bearing on the outcome.

5. The XML inventory file that gets created and uploaded to the server is the first indication of the problem. It reveals HW & SW, HW only, or No inventories, which means what ever creates the XML file on the client isn't reading the inventory files in the /usr/local/novell/zenumia/umia folder, at least not properly.

Tried deleteing .pdict, .xml, and .cfg files, changing inventory schedule on server, fixing permissions, clearing caches, even completely removing agent and reinstalling new agent. All systems report the same respective degree of inventory.

It would help if I knew the actual detailed process used to collect and create the XML file. Or if someone knows the problem, I would sure like to hear it. Thank you to any and all for any help you can provide.
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Anonymous_User Absent Member.
Absent Member.

Re: Agent inventories Macs HW only or none seemingly at random

cnorris63,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://forums.novell.com/

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