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Absent Member.
Absent Member.
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Anyone outsource/managed services their ZCM?

Hi There

FYI we love ZCM

My boss has asked that I research if ZCM can be outsourced to be managed
the ZCM server and services

He wants an outside shop to

* maintain the server patch levels
* maintain the patch levels for user workstations based on a schedule
* provide regular support
* basically be the ADMINs of our ZCM environment

Is anyone (a client not a provider) doing this now?

And if you are a provider do you have links to some information about
your service(s)

Thanks
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Absent Member.
Absent Member.

Re: Anyone outsource/managed services their ZCM?

Learning,

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Knowledge Partner
Knowledge Partner

Re: Anyone outsource/managed services their ZCM?

Novell;2272642 wrote:
Hi There

FYI we love ZCM

My boss has asked that I research if ZCM can be outsourced to be managed
the ZCM server and services

He wants an outside shop to

* maintain the server patch levels
* maintain the patch levels for user workstations based on a schedule
* provide regular support
* basically be the ADMINs of our ZCM environment

Is anyone (a client not a provider) doing this now?

And if you are a provider do you have links to some information about
your service(s)



Our company does this type of thing (we are a small consultant company). Instead of thinking in terms of outsourcing, would getting a support contract with a Novell partner close to you (to provide services for the items you mention against a predefined fee) not suffice?

Cheers,
Willem
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