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bowersgt Absent Member.
Absent Member.

Can't Install 10.3 agent, it says it is already installed

Here is our problem. It is a bit unique, but still a problem.
We had a ZCM Zen server about a year ago. We had several labsl tied to it.
It worked pretty good. It was a 10.01 server, when we wanted to upgrade to 10.3, it was like a nightmare on elm street!!
We had an excellent Novell engineer assist us on cleaning up our Zen environment. We ended up building a new server up, which of course orphaned a lot of workstations. Here is where we are getting into trouble.
Quick Secario:
New Zen ZCM server in place:
Many workstations with old Zen agents on a lower level, orphaned from the original Zen Server which was so hosed it could not be rebuild.

How can I get a "Zen Agent Free" workstation, from this mass of mess in our labs that have the old agent on them. Even when I use the agent removal tool,when I push an image to the "cleaned" workstation, it puts an agent back on the machine. And it is not current and is not managed?

I am in need of some serious help!!! 😉

Labels (2)
1 Reply
k_eltanahy Absent Member.
Absent Member.

Re: Can't Install 10.3 agent, it says it is already installe

well if you have have a lot of devices and have a active directory you can use group policy to run script using.
zac unr -f
to unregister locally
zac reg to register to the new server the systems with the old agents
then you can lanuch a bundle to upgrade to 10.0.3
10.0.1 or 10.0.2 Agents do not update to 10.1 0 150643585

then you can update the agent form zcm server to 10.3
but if it is small amout you can use zcm agent clean up tool to remove the agent

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